The role involves conducting qualitative research using various methods to inform product direction and innovation, while partnering with designers, product managers, and analysts to translate findings into actionable ideas and strategies. A key focus will be leveraging AI across the research lifecycle to accelerate efforts in creating better parking experiences via mobile apps.
Responsibilities
- Conducting qualitative research using a variety of methods to inform product direction and innovation
- Triangulating research findings with other data sources from within the company to build holistic insights to influence decisions and strategies
- Partnering with designers, product managers and analysts to translate findings into ideas and actions
- Consulting with product teams to understand research needs, coach them in discovery and validation efforts and create tactical research roadmaps
- Leveraging AI across the research lifecycle to accelerate our efforts and pioneering new ways of incorporating AI into UX research & strategy work
Requirements
- Robust experience in designing and conducting qualitative research studies using a variety of methods
- Strong understanding of product development processes and how research fits into the process
- Fluency in English is required for this position
Benefits
- Opportunity for a hybrid setup
Key Skills
About Arrive
Arrive brings together some of the most trusted names in urban mobility, EasyPark, ParkMobile, RingGo, Parkimeter, Flowbird, YourParkingSpace, Parkopedia, and Yellowbrick, into one global force for smarter, more seamless travel. Founded in 2025 and built on over 70 years of mobility innovation, our team of 4,000+ people supports nearly 60 million users in more than 20,000 cities across 90+ countries. Arrive helps people and decision-makers make better choices about urban mobility and ease the experience of travel. It's our goal to do this in as many cities as possible, regardless of their size, location, or mobility maturity. Our mission is to be the leading global mobility platform, helping both people and cities by saving them time, making cities easier to navigate and more enjoyable to live in. Smart payments, optimized parking, data-driven traffic reduction and reinvestment in public transportation and green space - these are the ingredients to make cities more livable. It's about
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