Senior Product Designer
Front šØš± Santiago, Provincia de Santiago, Chile
The Senior Product Designer will be involved in all aspects of product development, from brainstorming with Product Management to final pixel tweaking with Engineering, focusing on designing features for developer integrations and AI-powered automation. Responsibilities include executing and evolving the design system, designing experiences across web, desktop, and mobile, and championing users in cross-functional decisions.
Responsibilities
- Design features that empower developers and administrators to integrate Front with third-party tools and build AI-powered automationāhelping teams deliver exceptional customer service
- Execute on and evolve the design system by designing, refining, and documenting intuitive components that maintain consistency across the product
- Design product experiences across web, desktop, and mobile platforms
- Collaborate closely with Product Managers and Engineers to deliver impactful design solutions
- Champion users in product decisions during tradeoff, timeline, and experience discussions with cross-functional peers
- Communicate design vision through high-fidelity mock-ups, documentation, and prototypes
- Help shape the design team's culture of constructive feedback and continuous learning
Requirements
- Demonstrated experience building and shipping world-class products across various platforms
- A portfolio showcasing excellent design craft, including end-to-end design process, refined UX and UI skills, and holistic system thinking
- Experience working with and maintaining design systems with clean documentation
- Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering
- Low ego and eagerness to give and receive constructive feedback in a transparent environment
- Strong communication skills and ability to articulate design rationale clearly
- Deep empathy for users and passion for solving their collaboration problems
- Strong English language proficiency in both verbal and written communication
- Experience with SaaS, B2B, or other complex technical systems is a plus
- Experience with AI products is a plus
Benefits
- Competitive salary
- Fully covered health insurance - medical, dental, and vision
- Generous paid time off
- Mental health support with Workplace Options
- Family planning support with Maven
- Monthly Lifestyle Stipend to spend on fitness, health, and wellness, and other activities
- Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
- Wellness Days - additional day off on months with no holidays
- Winter Break - offices are closed from Christmas to New Year's Day
Key Skills
About Front
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
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