Senior Product Designer
Front 🇺🇸 San Francisco, California, United States of America
The Senior Product Designer will lead the end-to-end design for Front’s core inbox and application experience, taking ownership of a product area to set direction, define principles, and ship high-quality solutions. This involves driving discovery and research, partnering deeply with Product and Engineering, and designing complex systems-level interactions across web, desktop, and mobile platforms.
Responsibilities
- Lead end-to-end design for Front's core inbox and app experience
- Own a product area and set direction, defining experience principles and a cohesive vision
- Drive discovery and research by planning and running customer interviews, usability sessions, and concept tests
- Partner deeply with Product and Engineering to define scope, requirements, and success metrics
- Design systems-level interactions and workflows that balance power and usability
Requirements
- 7+ years designing and shipping complex products across web and mobile
- Experience with enterprise, operations-critical, or workflow-heavy software
- A portfolio that demonstrates senior-level ownership: tackling ambiguous problems, driving strategy and alignment, and delivering outcomes
- Prototypes required
- Strong product thinking and the ability to connect design decisions to measurable customer and business impact
Benefits
- Competitive salary
- Equity
- Private health insurance
- Paid parental leave
- Flexible time off policy
- Flexibility to work from home Monday and Friday
- Mental health support
- Family planning support
- $100 per month Lifestyle Stipend
Key Skills
About Front
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
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