Product Designer
Front 🇺🇸 San Francisco, California, United States of America
The role involves leading the design for Front's core inbox and overall application experience, setting the standard for quality and craft as the product evolves. Responsibilities include conducting user research directly with customers and partnering with Product, Engineering, Data, and Customer Support teams to deliver robust solutions.
Responsibilities
- Lead design for Front's core inbox and app experience
- Lead user research, reaching out to customers directly, running interviews and usability sessions
- Partner with Product, Engineering, Data, and Customer Support to define requirements and ship solutions
- Design across web, desktop, and mobile, meeting users where they work
- Communicate your vision through mock-ups, documentation, and prototypes
Requirements
- 5+ years designing and shipping complex products across web and mobile platforms
- A portfolio demonstrating a strong end-to-end design process and refined UI/UX skills
- Experience designing AI-powered experiences
- Fluency with AI tools as part of your active design practice
- Experience conducting independent user research
Benefits
- Competitive salary
- Equity
- Private health insurance
- Paid parental leave
- Flexible time off policy
- Flexibility to work from home Monday and Friday
- Mental health support
- Family planning support
- $100 per month Lifestyle Stipend
Key Skills
About Front
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.
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