Senior Product Designer
Rapidsos Remote (🇺🇸 Boston, Massachusetts, United States of America)
This role involves leading the end-to-end design for complex, platform-level experiences across multiple products, focusing heavily on designing AI-first solutions like decision support and data summarization. The designer will also be responsible for creating high-quality design artifacts and planning/conducting user research to inform product strategy.
Responsibilities
- Lead end-to-end design for platform-level experiences that span multiple products and workflows
- Design AI-first experiences, such as decision support, automation, recommendations, or data summarization that streamline and reimagine customer workflows
- Thoughtfully design how AI outputs are presented, explained, and integrated into human workflows
- Create high-quality storyboards, wireframes, prototypes, and detailed design specifications that scale across teams and products
- Plan, prepare, and conduct user research using both quantitative and qualitative methods, analyze user feedback, and synthesize insights for informing and inspiring the product organization
- Communicate design rationale clearly, articulating tradeoffs and user impact to cross-functional partners
- Advocate for accessibility, consistency, and usability while balancing technical and operational constraints
- Contribute to design systems, shared components, and platform standards
- Support and mentor other designers through collaboration, critique, and feedback
Requirements
- 7+ years of product design experience working on complex digital products or platforms
- Experience designing cross-product or platform-level systems, not just isolated features
- Strong systems thinking and the ability to design for multiple users, workflows, and contexts
- Demonstrated experience designing AI- or ML-enabled products, including human-in-the-loop workflows or data-driven decision support
- Experience with or strong interest in GIS, cartography, mapping, or geospatial visualization
- Proficiency in Figma and modern design tools, with a high bar for interaction and visual quality
- Experience planning and conducting user research and translating insights into product strategy
- Ability to work independently, manage ambiguity, and drive design work forward in collaboration with partners
- Strong communication skills and comfort influencing cross-functional stakeholders
Benefits
- Competitive salary and benefits
- Equity participation
- Dynamic, flexible and fun start-up work environment
- Highly talented team
Key Skills
About Rapidsos
RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. RapidSOS connects every device, agency, company and community in a network that defends against the unexpected.
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