The Product Designer will take full ownership of the foundational product experience across the entire application, leading design from strategy through execution. This involves defining architectural patterns, ensuring structure and coherence, and partnering with Product and Engineering to enable scalability for all other product teams.
Responsibilities
- Own the foundational product experience end-to-end, covering areas like onboarding, login, homepage, navigation, sidebar, settings, and file organization
- Partner closely with Product and Engineering to ensure the platform enables all other teams to move fast and scale features consistently
- Support key shared surfaces, such as Canvas, Workflows and other cross-product experiences, ensuring a coherent user journey
- Design for a robust and coherent experience, focusing on structure and clarity in organizing information architecture and user flows
- Bring order where rapid feature shipping can create fragmentation, acting as a Consistency Champion across the product
- Conduct user experience research and apply rigor to address usability, edge cases, and reducing friction across critical user journeys
- Use and contribute to our design system, evolving core patterns, components, and foundations to support long-term product scalability
Requirements
- 5+ years of experience designing digital products, ideally within SaaS or complex, platform-level applications
- A strong portfolio that demonstrates systems thinking and a focus on consistency, structure, and solving complex architectural problems
- Scalability mindset with experience designing foundations that can support many features and teams over time
- Deep craft sensibility and a high bar for quality, with a strong focus on user experience rigor and reducing friction across complex journeys
- Proven ability to work autonomously and demonstrate Integration Awareness, thinking about files, DAMs, onboarding, and system-level interactions
- A Cross-team alignment expert, able to work across multiple pods and balance competing needs to drive product-wide coherence
- Strong experience working closely with engineers, with a clear understanding of how to translate system design into real, stable production UI
- Highly proficient in Figma, using it fluently to explore ideas, communicate intent, and evolve design systems
- Comfortable designing in ambiguous or evolving environments, always prioritizing stability over chaos
Benefits
- 25 days PTO plus public holidays, although we operate a Flexible Time Off scheme
- Health insurance / private medical cover
- Monthly stipend towards wellness, fitness, and learning and development
- Remote - work from anywhere in your home country
- Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy
- Access to our Pencil office in The Shard, London for UK employees
- Flexible working hours
Key Skills
About Pencil
Pencil is Marketing's AI Operating System. Most enterprise teams are stuck in pilot purgatory, testing AI tools that never scale, stitching together fragmented workflows, and watching budgets disappear into non-working spend. We built Pencil to end that. We aggregate the best AI models from every provider –OpenAI, Google, Adobe, and more– into a single governed platform. This is what we call the Open Garden: you're never locked into one vendor's roadmap. You get the best model for every use case, today and tomorrow. Our platform unifies the entire marketing workflow –from insight and creative concept through production, governance, and media distribution. Enterprise teams can design, orchestrate, and scale creative systems that hold up in production, across markets and languages, without sacrificing brand control. Act 1 is efficiency. Reduce creative production costs by up to 50%, automate localization, and free up budget buried in agency fees and manual process. Act 2 is growth. Re
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