The Senior User Experience Designer will define the structure, logic, and flow for products and platforms, ensuring they are simple and meaningful for users while shaping end-to-end digital experiences from concept through delivery. This role involves working within an embedded client team to design experiences supporting global platforms and product storytelling, balancing user needs, business goals, and technical constraints.
Responsibilities
- Lead the design of intuitive, scalable user experiences across web and digital platforms
- Translate complex requirements into clear user journeys, flows, information architecture, and interaction models
- Define and evolve experience frameworks and systems that work consistently across multiple touchpoints
- Apply user-centred design principles, grounding decisions in research, insight, and data
- Plan and conduct user research and usability testing, synthesising findings into actionable design improvements
Requirements
- Significant experience in user experience design
- A portfolio demonstrating thoughtful, well-crafted UX across complex digital products or platforms
- Strong understanding of user-centred design, service design, and interaction design principles
- Experience designing end-to-end journeys, from concept through to delivery
- Ability to simplify complex systems into clear, elegant solutions
- Proficiency in modern UX and prototyping tools (e.g. Figma and related platforms)
Key Skills
About Akqa
AKQA is a creative company at the intersection of imagination and technology, with a global presence across 19 countries, and 30 locations. For more than three decades, AKQA has pioneered what’s next. From the dawn of digital to the rise of AI, AKQA is globally recognised for its creative excellence and innovation. The company has earned top honours including the Cannes Lions International Festival of Creativity Grand Prix for Digital Craft 2023, Design and Glass 2024, and Innovation 2025, alongside seven Fast Company Innovation by Design Awards and three World Changing Ideas Awards.
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