Senior Product Designer

The Senior Product Designer will facilitate product discovery, shape design strategy, and guide solutions from concept through delivery across cross-functional teams. Responsibilities span early-stage discovery, end-to-end product design, usability testing, accessibility, and contributing to design culture through mentorship.

Responsibilities

• Product Discovery and Design Strategy (30%): Design Thinking: Apply design thinking within complex education ecosystems to deeply understand user needs, reframe complex problems, and drive the creation of intuitive, scalable, and human-centered product solutions
• Research: Constantly conduct and synthesize generative, formative, and evaluative research, using methods such as user interviews, usability testing, and surveys
• Design with Users: Facilitate workshops and co-creation sessions to align teams and uncover opportunities
• Data into Insights: Turn user, behavioral, and operational data into actionable insights
• Prioritization: Influence prioritization and roadmapping efforts by connecting user needs with business goals and mission
• User Advocacy: Champion human-centered and inclusive design principles
• Storytelling: Use strategic storytelling to communicate vision, value, and direction
• Design Execution and Delivery (40%): Product Design: Work closely with product and engineering teams to translate concepts into detailed, production-ready designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI design
• Design Systems: Apply and contribute to design systems, ensuring visual and functional consistency
• Plain Language: Write and test content using plain language for clarity and accessibility
• Testing: Conduct usability tests and A/B tests to validate design decisions
• Accessibility: Perform accessibility audits to meet inclusive design standards
• Responsive Design: Design for responsive, mobile-first experiences, and mobile apps
• Artificial Intelligence: Experiment with generative AI tools to support ideation and prototyping
• Tools: Use tools like Figma (preferred), Miro, and Dovetail to design, document, and test work

Requirements

• A portfolio of your work included in your application
• A Bachelor’s degree in a related field (interaction design, HCI, industrial design, information science, social sciences, computer science, graphic design, etc.) and/or equivalent years of work experience
• 3–7 years of experience in product or service design
• A product design mindset and experience designing for complex, content-rich websites and applications, including strong skills in creating and communicating design artifacts, such as user flows, wireframes, prototypes, and high-fidelity UI designs
• Proficiency in design thinking and human-centered methodologies, with the ability to reframe challenges and translate insights into actionable design direction
• Strong skills in information design, user flows, wireframes, prototypes, and high-fidelity UI design, with fluency in tools like Figma (preferred), Miro, and Dovetail
• Experience applying generative and evaluative research methods, along with facilitation skills to lead workshops and co-creation sessions
• A strong understanding of design systems, responsive design, and accessibility standards, including designing for web and native mobile platforms
• Comfortable discussing technical constraints and collaborating with engineers to ensure design feasibility (experience with front-end technologies is a plus)
• A commitment to inclusive, ethical, and user-centered design, with the ability to write and test content using plain language principles

Benefits

• Competitive salary
• Annual bonuses
• Opportunities for merit-based raises and promotions
• Comprehensive health insurance
• Paid time off
• Life insurance
• Disability benefits
• Employee discounts
• Tuition reimbursement
• Remote work options

Key Skills