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UX Designer

Sangoma Remote (🇺🇸 South Carolina, United States of America)

Remote $90,000 - $95,000 Full-time Senior

The role involves defining and evolving interaction models, task flows, and usability foundations for Sangoma's phone firmware and device interfaces, focusing on embedded, hardware-constrained products. Responsibilities include creating UX/UI artifacts like user flows and wireframes, and collaborating closely with firmware engineers and Product Management to ensure accurate implementation and alignment with user needs.

Responsibilities

  • Defining and evolving the interaction models, task flows, and usability foundations of Sangoma’s phone firmware and device interfaces
  • Providing UX design for desk phones with physical keys, small and/or touch screen displays
  • Creating UX and UI artifacts including user flows, wireframes, and interaction specifications, icons, and graphics
  • Producing clear interaction specifications and design documentation to support long development and maintenance cycles
  • Collaborating closely with firmware engineers to ensure UX designs are accurately implemented
  • Partnering with Product Management to align UX decisions with real-world user needs and business priorities

Requirements

  • Minimum 3 years of experience in UX and user interface design, product design, or interaction design
  • Demonstrated experience designing task-focused, workflow-driven interfaces
  • Strong understanding of human–computer interaction (HCI) principles
  • Ability to communicate UX rationale clearly to engineers and non-design stakeholders
  • Proficiency with design tools such as Figma, Sketch, or similar
  • Experience working in cross-functional Agile product teams

Benefits

  • Extensive Benefit Options (Health, Vision, Dental, Long & Short-term Disability)
  • Matching 401K program - 100% match on 4%
  • Employee Stock Purchase Plan after one year of service
  • Flexible Time Off & Company Holidays
  • Entrepreneurial work environment partnered with high growth career opportunities

Key Skills

UX design User interface design Product design Interaction design Human–computer interaction (HCI) principles Figma Sketch Agile product development Cross-functional collaboration Communication Task-focused interface design Workflow-driven interface design User flows Wireframes Interaction specifications Icons Graphics Design documentation Telephony VoIP Enterprise communications

About Sangoma

Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) is a global leader in essential business communications. For more than 40 years, Sangoma has provided secure, reliable, and cost-effective solutions to over 100,000 customers in more than 180 countries. Sangoma is a full-suite partner for all communications needs, offering unified communications, networking, SIP trunking, wholesale voice, and security. Its UC platform is developed fully in-house and available in cloud, hybrid, or on-premises models. Sangoma delivers vertical-specific communications solutions for healthcare, education, hospitality, retail, restaurants, and manufacturing. These services can be bundled, giving organizations one trusted source for voice, data, and connectivity. Channel-driven and powered by the Sangoma Innovation Foundry, the company works with industry experts to develop new solutions that address real-world needs. As the primary developer of Asterisk, the world’s most widely used open-so

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