The Senior Product Designer will own and lead the end-to-end design process for complex product initiatives, translating intricate healthcare and regulatory needs into elegant, accessible user experiences for global audiences. This role involves partnering with cross-functional teams to ensure regional compliance, championing the Design System, and mentoring other designers.
Responsibilities
- Own and lead the end-to-end design process for complex, ambiguous product initiatives, ensuring tight alignment with core business strategy
- Translate complex healthcare and regulatory needs into elegant, inclusive, and accessible user experiences across diverse global contexts
- Partner with legal, clinical, and operations teams to ensure designs are regionally compliant and culturally relevant
- Leverage user insights, international UX research, and data to inform design decisions and iterate on existing product flows for global audiences
- Champion the HeliosX Design System, ensuring it scales to meet the demands of our customer-facing features and services
- Collaborate closely with Product Managers, Engineers, and Researchers to shape roadmaps and embed design deeply into the development lifecycle
- Conduct UX audits and usability testing to continuously refine and improve the product
- Mentor designers across the team through critiques, coaching, and knowledge-sharing - fostering a culture of high performance, collaboration, and curiosity
- Contribute to evolving design practices and frameworks that make global expansion faster, more consistent, and more user-centred
Requirements
- 5+ years of experience designing digital products, with a proven track record in a Senior Product Designer or equivalent role
- Experienced in designing for global markets, with an understanding of localisation, international UX best practices, and regulatory healthcare constraints
- Skilled in human-centred design, discovery, and prototyping, with the ability to navigate complex product and compliance challenges
- Strong visual and interaction design craft, with mastery of tools like Figma and a deep understanding of accessibility standards (e.g., WCAG)
- A natural systems thinker who can see across the product ecosystem and design for scale and consistency
- Comfortable in cross-functional, fast-paced environments, ideally within tech, health tech, or regulated industries
- Confident working independently, managing ambiguity, and driving forward strategic design initiatives
- An excellent communicator and collaborator who builds trust with engineers, PMs, clinicians, and stakeholders across time zones
Benefits
- Generous equity allocations with significant upside potential
- 25 Days Holiday (+ all the usual Bank Holidays)
- Private health insurance, along with extra dental and eye care cover
- Employee Pension with Smart Pensions
- Enhanced parental leave
- Cycle-to-work Scheme
- Electric Car Scheme
- Free Dermatica and MedExpress products every month, as well as family discounts
- Home office allowance
- Access to a Headspace subscription, discounted gym memberships, and a learning and development budget
Key Skills
About Heliosx
HeliosX is building the future of digital healthcare; one that is faster, more human, and radically more accessible. Founded in 2013, we set out to remove friction from accessing prescription medications; bringing speed, simplicity and trust to an industry that hadn’t kept pace. Today, HeliosX is the UK market leader, tripling our revenue in 2025, serving millions of customers, and operating across four markets; UK, US, Germany and Canada. We have achieved this without external funding; we're completely bootstrapped, profitable, and scaling sustainably. Through asynchronous telemedicine, intelligent technology, and vertically integrated care, we remove friction from the healthcare journey; no unnecessary GP visits, no pharmacy queues, no opaque processes. Just safe, effective treatment, delivered simply and discreetly. Every clinical decision is underpinned by medical rigour. Our treatments are prescribed and overseen by registered doctors and pharmacists, combining deep clinical ex
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