Staff UI/UX Designer - Aetna Clinical Solutions Portfolio

This role involves leading multiple design work streams to solve complex business challenges within the Aetna Tech Clinical Solutions portfolio by advocating for users through extensive application of user-centered design processes. Key duties include driving solution direction via user flows, creating detailed designs and prototypes, collaborating with engineering for quality assurance, and leading usability studies.

Responsibilities

• Proactively demonstrate the value of design, help drive feature requirements and ensure deliverables support both user needs and healthcare business goals
• Build relationships and collaborate closely with Product, Business, and Engineering partners to drive alignment, accountability, and efficiency across the team
• Ensure user-centricity early in the design process, validating requirements through discovery of user needs, pain points, and mental models
• Drive early alignment on solution direction through user flows, low-fidelity sketches, and test-and-learn cycles
• Define and maintain information architecture for digital solutions, and ensure consistency across solutions serving similar user audiences
• Create and deliver detailed designs and prototypes that support end-to-end user journeys
• Collaborate closely with engineering teams to ensure the accuracy and quality of UI development
• Lead and deliver on moderated usability studies, ensuring unbiased, measurable research goals and outcomes
• Incorporate inclusive design thinking into all elements of the design process, including annotating designs for enterprise accessibility guidelines
• Support team-level work planning, and help align with Product and Engineering partners on scope, prioritization, and timelines
• Provide coaching and support to junior designers, modeling design best practices and delivery discipline
• Communicate progress, risks, and outcomes to senior leaders and stakeholders with clarity and accountability

Requirements

• Minimum 7 years of experience in responsive Web-based UX, UI or blended UX/UI design
• 5+ years' experience leading design strategy, design workshops and creating long-term visions
• Strong portfolio showing 5+ years of experience delivering complex digital solutions
• 2+ years of experience designing based on enterprise and/or third party design systems
• 1+ years of experience with Figma design, collaboration, and delivery
• Bachelor degree from accredited university or equivalent work experience

Benefits

• Affordable medical plan options
• 401(k) plan (including matching company contributions)
• Employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Key Skills