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Staff Product Designer

Rapidsos 🇺🇸 Boston, Massachusetts, United States of America

Onsite $190,000 - $220,000 Full-time Senior

The Staff Product Designer will design thoughtful workflows and product experiences transforming complex, real-time data into trusted insights to help save lives across the entire RapidSOS platform. This strategy-level role involves defining systems, standards, and governance to scale design effectively while leading large, cross-portfolio initiatives.

Responsibilities

  • Design, prototype, and test large, AI-first cross-portfolio initiatives
  • Define and evolve AI-forward design strategy, including how AI-driven capabilities are integrated into the platform
  • Establish and operationalize design systems, standards, and reusable patterns across the RapidSOS ecosystem
  • Partner closely with Product, Engineering, Data, and Design leadership to influence roadmaps, prioritization, and investment decisions
  • Lead end-to-end design for complex data- and map-based experiences from early discovery through launch and iteration

Requirements

  • 10+ years of product design experience working on complex products, platforms, or systems
  • Proven ability to operate independently at a strategy and systems level
  • Experience designing AI- or ML-enabled products, including human-in-the-loop workflows, decision support, or automation
  • Proficiency with research tools, design software, usability and user testing platforms
  • Experience designing reusable, composable components and patterns within or alongside a design system

Benefits

  • Competitive salary and benefits
  • Equity participation
  • Dynamic, flexible, and fun start-up work environment
  • Opportunity to work with a passionate team on solving one of the largest challenges globally

Key Skills

Product design AI design ML design Human-in-the-loop workflows Decision support Automation Complex data-rich interfaces Design systems Reusability Composability Design software (e.g., Figma, Adobe Creative Suite) Usability and user testing platforms Research tools UX design Systems thinking Communication Storytelling Mentoring Leadership Cross-functional collaboration

About Rapidsos

RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. RapidSOS connects every device, agency, company and community in a network that defends against the unexpected.

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