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UX Researcher, Quantitative Analysis

Roku 🇺🇸 San Jose, California, United States of America

Hybrid $90,000 - $100,000 Full-time Senior

The role involves developing, planning, and executing research initiatives, primarily focusing on customer sentiment surveys linked to product A/B tests, and collaborating with cross-functional partners to address business goals. Responsibilities also include analyzing user sentiment data, combining it with behavioral data, presenting insights, and optimizing repetitive research processes.

Responsibilities

  • Developing, planning, and executing research initiatives to understand what impacts product and feature sentiment
  • Being an active collaborator on the design of experimental A/B tests
  • Collecting and analyzing user sentiment through surveys, and working with others to combine these findings with behavioral data
  • Effectively present research insights to diverse stakeholder audiences through written reports and live presentations
  • Optimize and automate repetitive research processes to drive efficiency and scale the sentiment survey program

Requirements

  • 3-5 years of expertise as a consumer researcher in an industry setting
  • Bachelor’s or Master’s Degree in related fields, such as Human Computer Interaction, Psychology, Sociology, Anthropology, Market Research
  • Proven skills with survey design, quantitative analysis, and experimental designs
  • Ability to effectively work with the wider business at Roku, such as data analysts and other UX researchers
  • Strong communication, presentation, interpersonal, and analytical skills

Benefits

  • Health insurance
  • Equity awards
  • Life insurance
  • Disability benefits
  • Parental leave
  • Wellness benefits
  • Paid time off

Key Skills

Survey design Quantitative analysis Experimental designs Communication Presentation Interpersonal skills Analytical skills Project management Collaboration Data analysis User research UX research A/B testing User sentiment analysis

About Roku

With the #1 platform for streaming television in the U.S., Roku wants to revolutionize the way the world watches TV. Our Roku-branded TVs, Roku TV models, Smart Home system, streaming players, audio equipment, and the purpose-built operating system that powers it all can turn any home into a home theater, with seamless integration of hardware and software. Our commitment to our users extends to our brand studio, which creates innovative Roku Originals exclusively for The Roku Channel, a free channel that reaches approximately 80 million households in the U.S. and Mexico. Join us and you'll have the chance to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines. Be a part of shaping the future of streaming at weareroku.com.

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