The role involves owning the vision, strategy, and delivery of capabilities to implement The LUMA System on LUMA Workplace and Mural's platform, focusing on enabling users to embed human-centered, AI-supported methods into their daily work. Responsibilities include defining the software roadmap, collaborating on feature delivery, translating research into requirements, designing new experiences, and monitoring product performance metrics.
Responsibilities
- Define and prioritize the LUMA Software roadmap, in close partnership with engineering
- Collaborate closely with designers, engineers, and LUMA practitioners to discover opportunities and deliver features that delight users
- Translate user research and feedback into clear product requirements and testable experiments
- Design new features and experiences that enhance the user experience
- Partner with Customer Success, Marketing, and Enablement to drive product adoption and engagement
- Monitor product performance and usage metrics, using data to inform iteration and long-term planning
Requirements
- 3+ years of product design experience
- Familiarity with human-centered design, innovation frameworks, design thinking, or facilitation methods
- Product design skills and the ability to contribute to user experience concepts, wireframes, and prototyping
- Proven track record of owning product features from discovery through successful delivery
- Strong communication skills and ability to work collaboratively across disciplines
- Experience operating as a product-fluent designer in a fast-paced, cross-functional team
- Comfort using AI tools to enhance workflows, efficiency, and decision-making
Benefits
- Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience
- Equal Opportunity employer
Key Skills
About Mural
Seeing is how go-to-market teams turn alignment into an ongoing way of working. Mural is the AI-powered visual workspace where it happens. Sync up Bring teams inside and outside your organization together in a shared visual space that replaces endless email updates with a living source of truth. Speed up Turn your ideas into action with AI tools that accelerate alignment, workflows that keep teams moving in lockstep, and templates that jump-start ideation and co-creation. Stand out Reach faster decisions and drive better outcomes — Mural gives you everything you need to get in front of customers quicker so your business wins more. More than half of the Fortune 100 trust Mural every day to foster always-on alignment. We help these innovators connect strategy to execution for faster, better results.
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