
EverPro - Product Designer (Remote, Canada)
Evercommerce Remote (🇨🇦 Vancouver, British Columbia, Canada)
The Product Designer will focus on growth by designing onboarding flows, improving activation moments, and reducing friction across key user journeys like invoice creation and payment setup. They will collaborate with Growth and Marketing on in-app messaging and treat every interaction as an opportunity to increase clarity and conversion.
Responsibilities
- Growth-Focused Product Design: Design onboarding flows that help new users get to their first successful invoice as quickly as possible
- Improve activation moments, paywalls, feature education, and upgrade paths
- Reduce friction across key flows like invoice creation, payment setup, and recurring billing
- Collaborate with Growth and Marketing on in-app messaging, experiments, and lifecycle touchpoints
- Treat every interaction as an opportunity to increase clarity, confidence, and conversion
- Experimentation & Iteration: Work closely with PMs and Data to design and ship A/B tests
- Translate hypotheses into testable product experiences
- Use analytics, session recordings, and user research to inform design decisions
- Iterate quickly based on results without sacrificing craft
- Balance short-term experiments with long-term product quality
- Discovery & Problem Framing: Help articulate clear problem statements before jumping into solutions
- Conduct lightweight research, usability tests, and prototype validation
- Synthesize qualitative and quantitative insights into actionable design directions
- Simplify complex workflows into intuitive, scalable patterns
- Collaboration & Craft: Partner deeply with Engineering to ensure designs are realistic and scalable
- Work within and contribute to our shared design system
- Present design work clearly and confidently, incorporating feedback without losing clarity of vision
- Maintain a high bar for usability, consistency, and polish
Requirements
- 3-5 years of experience designing digital products (mobile and/or web SaaS preferred)
- Experience designing onboarding, activation, or monetization flows
- Strong understanding of product-led growth principles
- Comfortable working with analytics and data to inform design decisions
- Experience collaborating closely with PMs and Engineers in an agile environment
- Ability to move from low-fidelity concepts to high-fidelity production-ready designs
- Proficiency in Figma and working within a design system
Benefits
- Flexibility to work where/how you want in your country of employment – in-office, remote, or hybrid
- Robust wellness benefits, including an annual wellness stipend
- Flexible and generous (FTO) time-off, a paid volunteer day of your choosing, plus 2 floating holidays to celebrate anything of significance to you
- Employee Stock Purchase Program
- Registered Retirement Savings Plan (RRSP) with 4% company match
Key Skills
About Evercommerce
EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications.
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