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"Design creates culture. Culture shapes values. Values determine the future."

— Robert L. Peters

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Sr. Product Designer II

Iherb 🇺🇸 California, United States of America

Onsite $115,850 - $184,307 Full-time Senior

The role involves leading the end-to-end design for complex shopping initiatives on a global e-commerce platform, ensuring experiences are intuitive and align with business objectives. Responsibilities include conducting user research, creating high-quality design artifacts, and partnering closely with engineering and product teams through final delivery.

Responsibilities

  • Lead end-to-end design across multiple initiatives, from early concept and problem framing through stakeholder alignment and final delivery
  • Conduct user research and usability testing to understand shopping behaviors and translate insights into effective, data-informed design solutions
  • Create high-quality wireframes, prototypes, and mockups that balance user needs, business goals, and technical constraints
  • Champion a cohesive and scalable design language, leveraging and contributing to the design system while ensuring global usability and accessibility standards
  • Partner closely with engineers to ensure designs are feasible, well-implemented, and delivered with high fidelity
  • Collaborate with product managers, engineers, data scientists, and other designers to influence product direction and design decisions
  • Maintain a high bar for design quality and consistency, from concept through implementation
  • Provide design guidance and mentorship to junior designers, helping raise overall design quality and craft

Requirements

  • 10+ years of professional experience in UX/UI or Product Design
  • A strong portfolio demonstrating prior UX and UI work, including shopping or e-commerce experiences
  • Proven ability to deliver successful design outcomes that balance user needs, business impact, and product complexity
  • Strong interaction and visual design skills, with a high bar for modern UI craft
  • Demonstrated experience working with and evolving design systems at scale
  • Solid grounding in user-centered design methodologies, research practices, and usability testing
  • Strong communication and presentation skills, with the ability to clearly articulate design decisions and trade-offs to cross-functional partners and stakeholders

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan
  • Time Off and Paid Sick Leave
  • Paid holidays throughout the calendar year
  • Eligibility for Restrict Stock Units and annual bonuses

Key Skills

UX/UI design Product Design E-commerce design User-centered design methodologies Research practices Usability testing Design systems Interaction design Visual design Communication and presentation skills Figma Sketch Adobe XD Protoyping Wireframing Design thinking User research Cross-functional collaboration Mentorship Leadership Accessibility standards Front-end development principles

About Iherb

iHerb is on a mission to make health and wellness accessible to all. Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being — that starts with valuing our team members by providing a positive culture with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture we’re building, an

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