Product Designer
Fidelity Investments 🇺🇸 Merrimack, NH 03054, United States of America
The Principal Product Designer will drive customer and business outcomes by transforming complex financial concepts into straightforward, comfortable experiences for founders, employees, and legal counsel. Responsibilities include leveraging customer insights for product direction, leading research, aligning design solutions with business KPIs, and collaborating with product and engineering teams.
Responsibilities
- Drive Insights and Strategy: Leverage customer insights to form a strong point of view on product direction and design opportunities
- Lead research and discovery initiatives to fill knowledge gaps and inform decision-making when data is scarce
- Champion customer centricity across the organization, transforming cross-functional partners into advocates for the user
- Lead and Influence Outcomes: Align design solutions with core business needs, KPIs, and strategic outcomes to ensure measurable impact
Requirements
- 6+ years of product design experience in a fast-moving environment, preferably within FinTech, HRTech, or HealthTech
- Proven SaaS experience, demonstrating the ability to support a live in-market product with iterative updates while simultaneously driving longer-term strategic initiatives
- Versatility across the design lifecycle, with the ability to move fluidly from rough sketches and concepts to complex prototypes and detailed UI handoffs
- Proficiency in modern design tools, specifically Figma and Miro
- A strategic mindset with a bias for action, capable of leading exploratory meetings, facilitating idea generation, and driving alignment
Benefits
- Comprehensive health care coverage and emotional well-being support
- Market-leading retirement
- Generous paid time off and parental leave
- Charitable giving employee match program
- Education assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
Key Skills
About Fidelity Investments
Fidelity’s mission is to strengthen the financial well-being of our customers and deliver better outcomes for the clients and businesses we serve. Fidelity’s strength comes from the scale of our diversified, market-leading financial services businesses that serve individuals, families, employers, wealth management firms, and institutions. With assets under administration of $15.0 trillion, including discretionary assets of $5.9 trillion as of March 31, 2025, we focus on meeting the unique needs of a broad and growing customer base. Privately held for 78 years, Fidelity employs more than 77,000 associates across the United States, Ireland, and India. For our Terms and Conditions, please visit http://go.fidelity.com/LIterms
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