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Senior Product Designer - Post Purchase

Stubhub 🇺🇸 New York, New York, United States of America

Hybrid $180,000 - $240,000 Full-time Senior

This role involves leading the design of end-to-end user experiences, from problem framing to solution delivery, while partnering closely with product and engineering leaders to define strategy and roadmap priorities. The designer will also be responsible for upholding design excellence, contributing to the design system evolution, and coaching junior designers.

Responsibilities

  • Lead the design of end-to-end user experiences, from framing problems to delivering solutions that set the standard for quality and impact
  • Partner with product, engineering, and data to identify opportunities, shape strategy, and align on roadmap priorities
  • Translate big ideas into tangible vision work, while also driving near-term iterations that move the product forward
  • Leverage experiments and other tools/methods to gather meaningful insights and sharpen decision-making
  • Uphold and advocate for design excellence, ensuring that usability, accessibility, and brand expression remain non-negotiable
  • Contribute to the evolution of Broadway, StubHub’s design system, expanding its ability to support innovative, high-quality experiences
  • Coach and guide junior and mid-level designers to grow their skills and elevate their work

Requirements

  • 5+ years of professional experience as a product designer
  • Bachelor's degree in HCI, Interaction Design, or a related field, or equivalent practical experience
  • Portfolio that showcases several projects and your direct contributions
  • Experience designing across multiple platforms such as desktop and mobile (Android and iOS)
  • Ability to leverage quantitative and qualitative insights to inform design decisions
  • Comfortable in a fast-paced, iterative product development process
  • Exceptional skill in design and prototyping tools
  • Mindset: A strong desire to learn and grow with the company
  • A team-first mindset that prioritizes the success of the company
  • Resilience and adaptability in response to changes and challenges
  • Proactivity in solving problems and identifying opportunities to improve

Benefits

  • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement
  • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact
  • Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options

Key Skills

Design and prototyping tools User experience (UX) design Interaction design Visual design User research Usability testing A/B testing Design systems Accessibility Cross-functional collaboration Communication Leadership Mentoring Problem-solving Time management Prioritization Adaptability Resilience Proactivity Figma Sketch Adobe XD Photoshop Illustrator InVision Framer Design thinking Agile Scrum User-centered design

About Stubhub

At StubHub, our mission is to give everyone the freedom to access and connect through live experiences. As the world's leading live event marketplace, we connect fans, sellers, and partners globally, providing access to an expansive catalog of events across more than 90 countries and territories. In 2024 alone, fans purchased over 40 million tickets from more than 1 million unique sellers on our marketplace. Operating in 33 languages and offering transactions in 48 currencies, StubHub ensures that fans everywhere can discover and attend events seamlessly, no matter their location. From sports and music to comedy, dance, festivals, and theater, we enable fans to access unforgettable experiences worldwide. Our trusted and secure platform guarantees a zero-breakage ticket-buying experience, supported by advanced pricing intelligence for fair and transparent ticketing. StubHub is redefining live entertainment through consumer-focused products, omnichannel marketing excellence, and unpar

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