Lead Product Designer, Agentforce Platform

As a Lead Product Designer for Agentforce, you will shape how Employee Agents interact across Salesforce. You will define communication patterns and collaborate with various teams to create cohesive agent experiences.

Responsibilities

• Pioneer agent interaction patterns: Define how autonomous agents communicate, coordinate, and collaborate with humans and each other across the Salesforce ecosystem
• Prototype to learn and validate: Use tools from Figma to AI-driven environments to rapidly bring ideas to life, test assumptions, and chart the path forward
• Design for scale and coherence: Craft interaction models and patterns that work across Salesforce, Slack, and the entire platform
• Build the future through vision and collaboration: Guide teams from uncertainty to a shared north star through strong vision setting, storytelling, and principled design decisions
• Elevate the team and the craft: Mentor designers, share knowledge, and contribute to a rich collaborative design culture

Requirements

• Bachelor's or Master's degree in Human-Computer Interaction, Interaction Design, UX Design, or equivalent experience
• 8+ years of experience as a Product/UX Designer, with a strong portfolio showcasing web and/or mobile application designs
• Success working collaboratively in matrixed organizations and partnering across design, product, engineering, and executive stakeholders
• Experience leading projects end-to-end (timeline, scope, strategy)
• Experience designing consumer-grade interfaces in enterprise or platform contexts
• Ability to design for complex, data-rich enterprise systems – solving for scale, not just single pages

Benefits

• Opportunity to shape the future of Agentforce and empower enterprises to build and deploy autonomous AI agents
• Work with a collaborative UX culture defining the future of Agentforce
• Competitive salary and benefits package
• Ongoing learning opportunities and professional development
• A culture that values equity, respect, and advocacy for every employee

Key Skills