Senior UX Designer — Discovery & Strategy Focus

The role centers on leading end-to-end discovery efforts using research, interviews, and mapping to uncover user needs and opportunities, translating insights into clear problem statements and experience principles. Responsibilities also include owning early-stage ideation, defining user journeys, and designing at the concept and structure level to explore and test ideas quickly.

Responsibilities

• Lead end-to-end discovery efforts using research, interviews, workshops, and systems mapping
• Synthesize qualitative and quantitative insights into clear problem statements, opportunity areas, and experience principles
• Translate research findings into business, product, and customer needs
• Partner with Product to define experience strategy, balancing near-term delivery with long-term vision
• Own early stage ideation from kickoff through validated concepts
• Design at the concept and structure level to explore and test ideas quickly
• Collaborate closely with Product Managers and Engineers to shape problem framing, scope, and success metrics

Requirements

• Bachelor’s degree in Interaction Design, HCI, Industrial Design, or equivalent practical experience
• 3+ years of experience as a UX Designer working on agile product teams
• Strong early stage UX expertise, including discovery, problem framing, and experience direction
• Proven ability to turn ambiguity into clarity through research, synthesis, and structured thinking
• Experience shaping UX strategy that connects near-term execution with long-term product vision

Benefits

• Work from home
• Be part of a global technology and services leader
• Opportunity to work on game-changing projects

Key Skills