The Product Designer is responsible for the entire product solution lifecycle, including researching user cases, designing robust solutions, testing, documenting, and iterating based on user feedback. This role involves close collaboration with Product Management, development, marketing, sales, and customer success teams to translate strategy into tangible product outcomes.
Responsibilities
- Research and Analysis: Conduct comprehensive research on use cases to understand client needs and requirements
- Solution Design and Development: Create scope documents for discussion in collaboration with Product, Sales & Marketing
- Testing and Quality Assurance: Perform or arrange testing of product solutions to ensure functionality and performance
- Documentation: Write comprehensive documentation for each solution, including installation guides, user manuals, and technical specifications
- User Feedback and Iteration: Gather and analyse feedback from users, sales, and marketing to identify areas for improvement
- Integrations and Implementations: Collaborate with third-party technology partners to design and implement integrations
- Collaboration and Communication: Work closely with cross-functional teams, including product management, sales, customer support, implementation, and marketing
- Continuous Improvement: Stay updated on advancements in software design and development
Requirements
- Experience in the worker's compensation discipline and/or the Solv Injury product
- High-level technical capability from working with or around SaaS platforms
- Excitement and ambition for contributing to the success of a product with high growth opportunity
- Strong stakeholder management ability
- Bachelor's degree in a related field is desired
- Master's Degree is a plus
- Experience with Agile Methodology preferred
- Experience with designing for the Donesafe platform is a significant plus
Benefits
- Work From Home - Flexible hours, hybrid
- Training & Development
- Free Food & Snacks in the office
- Employee Assistance Program - EAP
Key Skills
About Hsi
HSI is a leading software platform provider that integrates EHSQ, training, compliance, and operational risk management solutions. Its cloud-based, AI-enhanced platform combines intelligent workflows with proprietary content and data to help organizations proactively manage risk, ensure regulatory compliance, and drive operational excellence. From global construction projects to multi-site retail operations, HSI enables businesses across all industries to work safer and smarter whilst reducing complexity and business risk. The HSI platform unifies essential safety tools including incident reporting, audits and inspections, compliance tracking, hazard observations, training, contractor and competency management, and safety meetings into one intuitive system. HSI Intelligence delivers AI features for EHS, and AI-enhanced, personalized learning paths based on job roles, past training, incident data, local regulations, and more, ensuring workers receive targeted development that improves
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