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UX Designer

Ford 🇺🇸 Detroit, Michigan, United States of America

Hybrid $96,459.84 - $173,480.64 Full-time Mid-level

The UX Designer will collaborate on user research activities tailored for commercial users, analyze user needs within the Ford Pro ecosystem, and create business and user value justifications for designs in structural and interface terms. Responsibilities also include leading ideation sessions and creating wireframes, user flows, and interactive prototypes for administrative functions.

Responsibilities

  • Collaborate with user research activities tailored to commercial users
  • Analyze user needs, behaviors, and pain points within the Ford Pro fleet management administration ecosystem
  • Create and communicate business and user value for design in both structural and interface terms
  • Collaborate with Product Managers and business stakeholders to evaluate and design according to product requirements and business goals
  • Lead or participate in ideation sessions to brainstorm potential solutions
  • Create wireframes, user flows, and interactive prototypes for all administrative functions within Ford Pro and its related XaaS offerings
  • Design through decision trees, mind maps and flow diagrams first, applying those to Figma UI representations
  • Ensure designs are consistent with Ford's design system and common patterns
  • Work closely and collaboratively with cross-functional teams, including Product Managers, Software Engineers, UI Designers, User Researchers, Data Scientists, and other stakeholders
  • Clearly communicate design rationale, decisions, and trade-offs to both technical and non-technical audiences
  • Participate actively in agile ceremonies
  • Create usable and easy to understand design specifications and documentation for engineering teams
  • Contribute to and utilize the team's design system and pattern libraries when use cases dictate

Requirements

  • Bachelor's degree or foreign equivalent in Fine Arts or a related field
  • 3 years of experience in the job offered or a related occupation
  • 3 years of experience with user flow creation based on product requirements, user data and observed behaviors from instrumented pages/experiences
  • 3 years of experience with application of Business requirements in UX design directly addressing value for the company
  • 1 year of experience with Agile practices and SCRUM processes
  • 1 year of experience with Figma UI layouts and prototypes
  • 1 year of experience with Figma prototyping exclusive to user testing
  • 1 year of experience with using Miro for strategy, tactics, flows, planning, discovery, and organization

Benefits

  • Immediate medical, dental, and prescription drug coverage
  • Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Vehicle discount program for employees and family members, and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time

Key Skills

User flow creation User research UX design Agile practices SCRUM processes Figma UI layouts Figma prototyping Miro Decision trees Mind maps Flow diagrams Design systems Pattern libraries Cross-functional collaboration Communication Problem-solving User-centered design Human-centered design Design thinking User testing Usability testing Wireframing Prototyping Interactive prototyping User experience design Visual design Interaction design Information architecture

About Ford

We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us. Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day. Privacy Policy: https://www.ford.com/help/privacy/

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