This role involves leading the vision and execution of the full B2B2C ticketing experience across internal admin tools and consumer-facing UI, while leveraging AI to process insights and accelerate design iteration cycles. The designer will own complex problem spaces from discovery through execution, partnering with cross-functional teams to expand market reach and define the product's future evolution.
Responsibilities
- Drive the next evolution of the GoFan experience across both admin and consumer surfaces
- Design seamless and conversion-oriented B2C experiences that elevate the fan journey
- Create efficient and intuitive B2B admin workflows that empower event organizers
- Leverage AI to synthesize customer and consumer insights and inform design decisions
- Help define and visualize the future vision of GoFan, aligning design direction with product and brand strategy
Requirements
- 5-8 years of experience in product design, with a portfolio that demonstrates strong systems thinking and polished UI
- Proven success designing both B2B and B2C products with large, diverse user bases
- Experience leading design for multi-platform products
- Mastery of Figma and deep familiarity with design systems and modern design workflows
- AI-forward approach to design, with experience using AI to analyze user insights and accelerate iteration
Benefits
- Multiple medical insurance plans
- Dental, vision, life, and disability insurance
- Employee Emergency Fund
- Company equity (stock options)
- Open PTO policy
- 401K plan with company match
- Hybrid/flexible work environment
Key Skills
About Playon
MediaMall Technologies is the company behind PlayOn and Younify. PlayOn's apps offer consumers a DVR for streaming video. Younify offers the Younify Connect SDK, a technology platform for applications to connect with a user's video streaming accounts. It allows consumers to view their personalized video feeds in a universal guide across all major streaming platforms, and delivers cross-streaming platform recommendations using a ML recommendation engine trained using activity from all Younify users.
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