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"Design creates culture. Culture shapes values. Values determine the future."

— Robert L. Peters

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Senior Product Designer - Monetization & Personalization

Opentable 🇨🇦 Toronto, Ontario, Canada

Hybrid $134,000 - $178,000 Full-time Senior

The Senior Product Designer will design end-to-end campaign and marketing experiences for restaurants to increase visibility and drive bookings, while shaping B2B2C systems that empower marketing efforts without compromising diner experience. They will partner closely with cross-functional teams to translate complex marketplace dynamics into intuitive, self-serve solutions that balance restaurant ROI, diner value, and platform health.

Responsibilities

  • Design the end-to-end campaign and marketing experiences that enable restaurants to increase visibility, influence demand, and drive bookings
  • Partner closely with product managers, engineers, data scientists, and cross-functional stakeholders across both Restaurant and Diner surfaces to deliver scalable, measurable solutions
  • Translate complex marketplace dynamics — ranking, availability, pricing signals, incentive structures, and personalization logic — into intuitive, self-serve experiences that increase adoption and performance

Requirements

  • Minimum of 5 years of professional experience in product design
  • Experience designing for B2B2C experiences or a proven track record of solving highly complex workflows
  • Experience leading and facilitating workshops with cross-functional partners
  • Led end-to-end user research initiatives, including planning, facilitating, and synthesis to translate findings into intuitive, evidence-based design solutions

Benefits

  • Generous paid vacation (20 days) + time off for your birthday
  • Work from (almost) anywhere for up to 20 days per year
  • Focus on mental health and well-being: Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
  • Paid parental leave
  • Paid volunteer time

Key Skills

Product design B2B2C experiences Workshop facilitation User research Data analysis Design systems Figma Prototyping Cross-functional collaboration Communication Prioritization Negotiation

About Opentable

OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), has been proudly serving restaurants for over 25 years—resulting in a network of over 60,000 restaurants, bars, and wineries around the world. From “Where should we eat?” to “Your table is ready,” OpenTable is the bridge between restaurants and diners. For restaurants, OpenTable is an all-in-one solution that helps streamline FOH and BOH operations, puts them in front of new guests, and backs it all up with 24/7 customer support in 240 languages. Plus, OpenTable is integrated with hundreds of technology partners to help restaurants run seamlessly. All so restaurants can focus on what they do best: providing amazing hospitality and food. For diners, it’s the easiest way to discover new restaurants with personalized recommendations, data-backed lists, curated guides and more, and manage all your reservations through an intuitive app. After all, dining out is better when it runs smoothly on both sides of the table.

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