Senior Product Designer

The Senior Product Designer will lead the end-to-end design process for the Rewards domain, establishing the vision for how members utilize promotions and rewards to create the most exciting experience in the industry. This involves translating complex mechanics into intuitive, visually compelling interfaces while championing design excellence and mentoring other designers.

Responsibilities

• Define the Vision: Lead the end-to-end design process for the Rewards domain, establishing the north-star vision and strategic direction
• Master the Craft: Translate complex reward mechanics and user psychology into intuitive, visually compelling, and delightful interfaces
• Pioneer New Experiences: Conceptualize and design groundbreaking promotion mechanics and systems that deepen member loyalty and create memorable, shareable moments
• Champion Design Excellence: Serve as a bar-raiser for design quality across the product organization
• Systems Thinker: Understand the nuances of how and why certain experiences are delivered to specific audiences and how that impacts the business
• Orchestrate a Cohesive Journey: Collaborate closely with Product Management, Brand, Marketing, and User Research to ensure the rewards experience is not only beautiful and functional but also emotionally resonant and perfectly aligned with members' motivations

Requirements

• 7+ years of product design experience, with a portfolio that showcases mastery in visual craft, interaction design, and strategic thinking
• Expertise in Visual and Interaction Design: A mastery of visual design principles and a passion for motion and micro-interactions
• Strategic and Conceptual Thinking: Proven ability to translate abstract business goals and user needs into a compelling design vision
• Leadership and Influence: A track record of leading design within a cross-functional team, mentoring other designers, and successfully advocating for user-centered, high-quality design solutions
• Deep Empathy and User Focus: An innate ability to understand user motivations and behaviors, considering usability and accessibility not as a checklist but as a core tenet of exceptional design
• Technical Acumen: A strong understanding of frontend technologies and AI

Benefits

• Company-subsidized medical, dental, & vision plans
• 401(k) plan with company match
• Annual bonus
• Flexible PTO to encourage a healthy work/life balance
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)

Key Skills