Senior Product Designer (all genders)

The Senior Product Designer will lead continuous discovery and rapid iteration to transform complex VAT and payment workflows into seamless mobile experiences for the Pay-to-Reclaim application. This involves owning the end-to-end mobile journey, ensuring clarity and trust in high-stakes financial interactions for travelers.

Responsibilities

• Champion "Apple-esque" Mobile Simplicity: Own the end-to-end mobile experience by transforming dense payment and expense workflows into clear, elegant, and high-trust interactions for travelers on the move
• Lead Iteration-Based Discovery: Partner within the Product Trio to navigate ambiguity and drive continuous discovery, rapidly prototyping and validating solutions to ensure every release simplifies global fiscal complexity
• Architect High-Trust Financial Journeys: Define the logic and flow of sophisticated payment systems, ensuring transparency and precision while minimizing user friction in high-stakes regulatory environments
• Drive Evidence-Based Impact: Leverage quantitative data and A/B testing alongside qualitative insights to validate hypotheses, iterate on interaction models, and drive measurable improvements in mobile adoption and reclaim success rates
• Balance Strategic Horizons: Deliver production-ready mobile outputs for immediate impact while navigating research-led discovery for future financial opportunities and shaping our long-term innovation roadmap

Requirements

• 6+ years of experience leading design for high-scale B2C native products for Android and iOS
• Proven ability to distill complex data ecosystems into elegant, "Apple-esque" user journeys through rigorous iterative testing
• Expertise in leveraging quantitative data and A/B testing alongside qualitative insights to validate hypotheses, iterate on designs, and drive evidence-based product decisions
• Self-organized and decisive, with the ability to manage multiple design horizons simultaneously
• Strong storyteller with excellent English skills, capable of aligning stakeholders and advocating for the user
• Experience with Product Trio model and structured discovery techniques (e.g., PRFAQs, Amazon 6-pagers) is a strong plus
• Familiarity with digital payments, expense management, corporate travel frameworks (VAT, tax, corporate travel policy) is a strong plus
• Passionate about AI-assisted design and agile product development, with a growth mindset and curiosity to explore how emerging tools can shape the next generation of user experiences

Benefits

• Competitive Pay: Attractive salary package with a 13th-month bonus and Reward bonus
• Hybrid Working Model: Embrace flexibility of working from both home and office that supports better work-life balance and boosts productivity
• Recognition That Matters: We celebrate your milestones with meaningful rewards and long-term commitment opportunities (after 2 years, 5 years, 10 years, etc. Of service)
• Comprehensive Benefits: Private health insurance for you and family member, plus full statutory coverage (social, health, unemployment)
• Time to Recharge: 18 days of paid leave per year, including sick days
• Continuous Growth: Dedicated learning budget, access to Udemy, English classes, mentoring, and global workshop/business forum opportunities
• Support for Your Day-to-Day: Meal and parking allowances to keep life simple
• Culture That Empowers: Company trips, year-end celebrations, structured quarterly team bonding, culture activities for x-team collaboration — because strong teams drive meaningful outcomes
• Refer and Earn: Generous referral bonus for every successful hire you bring in

Key Skills