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Lead Product Designer (Enterprise Web)

New Era Technology 🇬🇧 London, United Kingdom

Full-time Senior

The Lead Product Designer will guide the day-to-day design execution for Out of US (OUS) and EMEA enterprise web initiatives, ensuring digital experiences are high-quality, compliant, and brand-aligned with the Lilly Direct ecosystem. This role involves translating enterprise brand strategy into scalable design solutions, upholding design systems, and mentoring designers while acting as a quality gate for delivery.

Responsibilities

  • Lead the day-to-day design execution for OUS and EMEA enterprise web initiatives, guiding designers to deliver high-quality, compliant, and brand-aligned digital experiences
  • Partner with Design Directors to translate enterprise brand vision and Lilly Direct standards into scalable, regionally appropriate design solutions for EWI-managed websites
  • Ensure all websites created through EWI maintain consistent visual design, interaction patterns, accessibility, and content hierarchy aligned with Lilly’s global brand system while supporting localization and multilingual needs
  • Support the end-to-end design process—from intake and requirements refinement through concept, design, review, localization, and launch—within an enterprise web governance model
  • Collaborate with Product and Engineering to scope features, prioritize work, and resolve design challenges, balancing speed, scalability, and quality across regions and time zones
  • Advocate for user-centered design, accessibility, and usability best practices, including WCAG and relevant European accessibility standards
  • Ensure designs align with regional regulatory and privacy requirements, including GDPR and local market compliance, in partnership with Legal and Compliance teams
  • Uphold and evolve design systems, component libraries, UI patterns, and templates used across EWI to enable rapid, consistent, and localized site creation
  • Provide mentorship, constructive feedback, and design direction to individual contributors, helping grow design craft and enterprise design maturity across global teams
  • Act as a design quality gate, ensuring work meets Lilly brand, regulatory, localization, and experience standards prior to delivery

Requirements

  • 10+ years of experience in digital, product, or web design, with demonstrated success delivering enterprise-scale and international web experiences
  • Strong design leadership, with the ability to translate high-level brand and experience strategy into repeatable, scalable execution across regions
  • Exceptional cross-functional communication skills, working effectively with global design, product, engineering, compliance, and business stakeholders
  • Deep expertise in web design, design systems, accessibility, and user-centered design within complex or regulated global environments
  • Strong understanding of localization, multilingual design, and cultural considerations for European and global audiences
  • Proven ability to mentor and guide designers while remaining hands-on in execution when needed
  • Strong judgment and attention to detail, ensuring polished, cohesive experiences at enterprise scale
  • Bachelor’s degree in design, Interaction Design, Visual Communication, Human-Computer Interaction, or a related field

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave
  • Paid volunteer time off
  • Mental wellness programs

Key Skills

Web design Design systems Accessibility User-centered design Localization Multilingual design Cultural considerations Design leadership Cross-functional communication Global design Product design Engineering Compliance Business stakeholders WCAG European accessibility standards GDPR Regulatory compliance Design governance Component libraries UI patterns Templates Mentorship Design direction Quality assurance

About New Era Technology

New Era Technology is the AI, application, and infrastructure partner that simplifies, secures, and scales technology across modern work environments. New Era serves as a trusted adviser to more than 20,000+ customers worldwide. New Era has offices in the Americas, EMEA, and APAC. New Era provides solutions and services to diverse industries including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government. Solutions and Services: • Collaboration & Unified Communications • Data Networking • Digital Transformation • SecureBlu Security Services • CloudBlu Cloud Services • Physical Security & Life Safety • Managed Services • Professional Services

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