Senior Product Designer, Mail

The role involves defining and shaping AI-powered workflows within Superhuman Mail, owning the end-to-end design process from initial concepts and prototypes through to final implementation. This includes partnering with product managers, engineers, and researchers to set team vision and push design boundaries.

Responsibilities

• Define and shape AI-powered workflows: Own the end-to-end design of key workflows in Superhuman Mail, helping users focus on what matters most so they can move faster through their day
• Own design from concept to implementation: Drive design work through every stage of the process: crafting well-executed ideas and sketches, interactive prototypes, high-fidelity designs, and final implementation
• Conduct research and competitor analysis: Perform qualitative and quantitative research to understand customers, and competitor analysis to understand the landscape
• Leverage customer insights to enhance the product experience and amplify user engagement
• Set the bar for craft: Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft and producing consistent, high-quality work
• Influence product strategy: Partner with product, research, and data to set the vision for your team, and build a roadmap of projects that improve company objectives and metrics
• Engage with stakeholders across the company, effectively communicating design updates to leadership for feedback and approval
• Ensure quality delivery: Work with engineering to ensure that high-quality, delightful experiences get built and delivered on time

Requirements

• 5+ years of relevant experience in similar product design roles
• Demonstrated mastery of product design fundamentals, including visual and interaction design, typography, layout, and visual hierarchy
• Experience and curiosity with AI-powered products, including designing for trust, speed, and user control
• Comfort working end-to-end, from early discovery and wireframes to high-fidelity designs, prototypes, and shipped products
• Strong collaborator with a bias to action, excited by the opportunity to create clarity when the direction is ambiguous
• Demonstrated ability to work independently, proactively managing priorities across multiple projects, collaborating effectively with cross-functional teams, and thriving in fast-paced, results-driven environments
• Portfolio showing senior-level problem framing, interaction design, and high-quality execution

Benefits

• Competitive pay and benefits package
• Excellent health care, including medical, dental, vision, mental health, and fertility benefits
• Disability and life insurance options
• 401(k) and RRSP matching
• Paid parental leave
• Generous stipends, including those for caregiving, pet care, wellness, and home office setup
• Annual professional development budget and opportunities

Key Skills