The role involves planning, conducting, and analyzing user research studies to understand user needs and developing actionable design recommendations for operational efficiency. Additionally, the incumbent will design user interfaces, workflows, and interactions for applications, ensuring consistency with ServiceNow design principles and accessibility standards.
Responsibilities
- Plan, conduct, and analyze user research studies
- Develop user personas, journey maps, and experience frameworks
- Collaborate with stakeholders to inform design decisions
- Design user interfaces, workflows, and interactions for applications and custom solutions
Requirements
- Bachelor's degree in User Experience Design, Human-Computer Interaction, Psychology, Design, or related field
- At least 7 years of experience in UX design and user research
- Proficiency in design and prototyping tools such as Figma, Sketch, and Adobe Creative Suite
Benefits
- Opportunity to work with a leading provider of enterprise software solutions
- Collaborative and dynamic work environment
- Professional development and growth opportunities
Key Skills
About Unison Group
We are a team of highly experienced sustainability experts, bringing over 20 years of wide-ranging technical, sectoral, and cultural expertise to your projects in Central Asia. This includes providing services around renewable energy supply, energy efficiency, ‘green’ technology and finance, climate change mitigation, water sustainability, green tourism, nature-based solutions, and sustainable consumption and production (SCP). This makes Unison one of the leading organisations contributing to the circular economy in the Central Asia region. We collaborate with clients to sustainably support their efforts in innovating and achieving long-term performance improvements. We advise governments, financial institutions, donors and civil society organizations on the most critical issues and provide sustainable solutions for Central Asia. Our partners include renowned international donor organisations and finance institutions, nonprofit organisations, and state authorities at the national, re
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