The Product Designer will craft intuitive, inclusive, and trust-centered experiences across multi-channel environments, including USSD, Mobile Apps, and Web interfaces for both patients and providers. Key tasks involve designing user flows, developing unified design patterns, creating low-cognitive-load interfaces for clinicians, and ensuring accessibility for all users.
Responsibilities
- Design user flows and interfaces for diverse access points, including Smartphone Apps and low-fidelity USSD/Voice interactions for feature phones
- Develop unified design patterns that maintain consistency across channels while respecting channel constraints
- Create intuitive, low-cognitive-load interfaces for clinicians to manage consultations, notes, and prescriptions
- Incorporate best practices for visual accessibility, linguistic simplicity, and cognitive ease, including potential voice-enabled support
- Conduct user research and usability testing with real patients and healthcare workers to validate designs before implementation
- Design the user experience for integrated AI features, such as medical triage chatbots, diagnostic support tools for providers, and intelligent scheduling systems
Requirements
- 4+ years of UI/UX design experience
- Strong portfolio showcasing complex system design and mobile applications
- Experience designing for 'Next Billion Users' constraints (USSD, low bandwidth)
- Strategic User-Centered Design
- Expert-level Figma Proficiency
Benefits
- Opportunity to build trust-centered health interfaces
- Define best practices in clinical UX
- Design solutions that directly improve health outcomes for millions
Key Skills
About Irembo Ltd
Company Profile Irembo is a technology company that helps organisation deliver online services and create world-class customer experiences. The company has a profound understanding of local needs and capabilities of the community to access services. Irembo strives to keep the momentum in automating services, availing more solutions needed by people and innovating as needed. Mission Irembo's mission is to build great products that meaningfully improve people's lives. From the beginning, the company has been building and operating a platform that enables the automation and online provision of public services to citizens and businesses, with a vision of becoming the Pan-African catalyst of transformation through technology. What makes Irembo exciting and unique is that it is a company brimming with talented minds and dedicated staff, to support Rwanda in growing through the digital age as a knowledge-based economy, and in its involvement in the ICT field. The team is driven by
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