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Senior UX Designer

Vml Enterprise Solutions đŸ‡”đŸ‡č Lisbon, Portugal

Hybrid Full-time Senior

The Senior UX Designer will be responsible for designing and running product definition and UX requirements workshops, scoping and managing various research activities, and analyzing data to generate meaningful insights. They will also create essential design artifacts like personas, journey maps, wireframes, and prototypes, while communicating and building consensus around design strategy.

Responsibilities

  • Designing and running product definition and UX requirements workshops
  • Scoping and managing a variety of both qualitative and quantitative research
  • Analysing research data to identify and generate meaningful insights and behavioural patterns
  • Using design thinking techniques to identify opportunity areas for new experiences, propositions, products and services
  • Creating design artefacts – e.g., personas, journey maps, storyboards, process flows, information architecture diagrams, wireframes, prototypes, etc
  • Communicating, defending and building consensus around the desired product strategy and/or suggested design approach
  • Working closely with stakeholders, fellow designers, program managers and developers, contributing to the improvement of the design quality and final user experience
  • Collaborating with Account Leads, Head of UX, Head of CX and clients as a part of the creative process, understanding business drivers and provide UX leadership to clients and internal teams
  • Presenting and communicating your ideas and design rationale both to working groups and C-Suite

Requirements

  • Significant proven experience, ideally at an agency
  • Compelling portfolio that demonstrates high quality, best in class UX design
  • Breadth of experience in e-commerce or complex journeys
  • Experience owning the full UX process, including running discovery phases and solving complex problems using design-thinking methods and techniques
  • Solid information, interaction and experience design skills
  • Ability to understand the array of technical constraints, user goals and business requirements that shape current and future developments
  • Excellent client communication skills
  • Strong portfolio is a must

Benefits

  • Great benefits package including hybrid working that works for everyone
  • Social events
  • Training opportunities
  • Medical and dental insurance
  • Life assurance
  • Meal cards and much more

Key Skills

UX design Ecommerce/online experience Design thinking User research Usability testing Information architecture Wireframing Prototyping Communication Collaboration Leadership Client communication Technical constraints User goals Business requirements Design artifacts Personas Journey maps Storyboards Process flows Interaction design Experience design Agile Scrum Figma Sketch Adobe XD Photoshop Illustrator InVision Framer

About Vml Enterprise Solutions

VML Enterprise Solutions brings together all of VML’s technology and data groups to form a single operating unit that services complex business challenges using the agency’s combined consulting, data, technology, and innovation capabilities. Over 7,000 employees across VML’s key offices and local markets around the world contribute to the Enterprise Solutions offering to deliver on the increasing market demand for applications of AI, technology-driven transformation, and operational efficiencies brought to life via robust technology solutions. VML Enterprise Solutions integrates deep technology services capability into VML’s core practices of Brand Experience, Commerce, and Customer Experience. The offering is direct to clients with best-in-class global scale in consulting, engineering, data, scaled automation and platform delivery.

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