Principal UX Researcher
Microsoft 🇺🇸 Mountain View, California, United States of America
The role involves understanding customer behaviors, motivations, and needs to drive product strategy through rigorous, multi-stage research programs executed to the highest standards. Responsibilities also include guiding teams in creative new directions, identifying new opportunities, and leading research on highly visible or complex products.
Responsibilities
- Understand the behaviors, motivations, needs, and aspirations of our customers to create a differentiated advantage in our ability to build relevant and impactful experiences for people across the world
- Drive product strategy through rigorous programs of multi-stage research executed to the highest standards
- Balance rigor with scrappiness and the ability to push with a fast-moving team
- Drive cross-team collaborations among all disciplines from early product stages to final implementations
- Guide teams in creative new directions and help set ambitious goals that stand out from the crowd
- Identify new opportunities and generate innovative ideas to improve our processes, culture, and influence our approach to research
- Lead research on highly visible products or set of business initiatives with notable risk and complexity
- Regularly influence at the highest levels of organizations
- Elevate the research craft of the team
- Embody our culture and values
Requirements
- Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years User Experience Research experience
- Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 6+ years User Experience Research experience
- Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 8+ years User Experience Research experience
- OR equivalent experience
Benefits
- Base pay range for this role across the U.S. is USD $163,000 - $296,400 per year
- Different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $220,800 - $331,200 per year
- Certain roles may be eligible for benefits and other compensation
Key Skills
About Microsoft
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.
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