Senior UX Designer - Vice President
Jpmorgan Chase & Co. đŹđ§ London, United Kingdom
The role involves driving product design excellence for complex end-to-end B2B products, creating design artifacts across all project phases from concept to launch. Responsibilities include leading user research, managing stakeholders, and advocating for customer-centric design using data insights.
Responsibilities
- Drive product design excellence, balancing craft with business impact and upholding quality and consistency in design deliverables
- Define and create complex end-to-end products and services from concept to launch
- Deliver design artifacts across all project phases, including concept development, production, and documentation
- Lead and support user research initiatives, stakeholder engagement, and design workshops
- Advocate for customer-centric design using insights and data to inform user experiences
Requirements
- Proven experience in hands-on product design roles, demonstrating craft and problem-solving in end-to-end environments
- Strong portfolio showcasing UX processes, such as user journeys, wireframes, prototypes, user research, and usability testing
- Experience using data and customer insights to inform design decisions
- Effective communication of design solutions and ability to articulate the value of design in product development
- Awareness and practical understanding of current technologies relevant to digital experiences
- Proficiency with modern design systems, prototyping software, and design tools (Figma preferred)
Benefits
- Opportunity to shape new ventures and drive user satisfaction through delightful digital experiences
- Collaborative, customer-focused culture
- Innovation across the organization
- Diverse range of areas from finance and risk to human resources and marketing
- Equal opportunity employer with a high value on diversity and inclusion
Key Skills
About Jpmorgan Chase & Co.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutionsâcarrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the worldâs most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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