Sr. UX Designer, Amazon Live
Amazon 🇺🇸 New York, New York, United States of America
The Senior Designer will drive design strategy across Amazon Live touchpoints, establishing vision and creating cohesive, innovative designs to transform the live commerce experience. Key duties include analyzing customer problems, developing design strategy, creating comprehensive design artifacts, and ensuring consistency across multiple customer touchpoints.
Responsibilities
- Analyze customer problems across multiple touchpoints and design delightful solutions with measurable impact
- Develop and execute design strategy that unifies customer journeys across Amazon Live's diverse experience portfolio
- Apply deep customer empathy to understand shopper needs and translate insights into innovative design solutions
- Work closely with product and business teams to develop use cases and high-level requirements for cross-page experiences
- Create comprehensive design artifacts including user flows, wireframes, visual mocks, and prototypes to communicate strategic design vision
- Develop and maintain detailed user-interface and interaction specifications that ensure consistency across multiple customer touchpoints
- Relentlessly simplify and distill complex, multi-page workflows into intuitive and elegant UI
- Be a strong design advocate across the entire Amazon Live team and a bar raiser for quality of customer experience
- Independently present work, socialize ideas, and manage stakeholder expectations across multiple product areas
- Drive creative vision that raises the bar and delivers innovative solutions across the customer journey
- Measure the success and effectiveness of UX innovations across experiences
- Use data and customer feedback to iterate and improve designs that span multiple pages and touchpoints
Requirements
- 8+ years of design experience
- Available online portfolio
- Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
- Experience applying scrum to visual or UX design processes
- Experience with UX design of complex workflows
- Experience acquiring user data and creating personas and journey maps
Benefits
- Comprehensive benefits including health insurance
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments
- Restricted stock units (RSUs)
Key Skills
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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