Lead Product Designer
Reflow 🇺🇸 California, United States of America
The Lead Product Designer will own the entire product design vision and execution, focusing on translating complex workflows and data into intuitive, usable experiences through hands-on design of core flows and dashboards. They must also conduct lightweight user research to validate ideas and establish scalable design systems and patterns.
Responsibilities
- Own product design, end-to-end: Own the design vision and execution across the product
- Design complex, data-heavy interfaces that translate complex workflows and data into intuitive, usable experiences
- Define interaction patterns, UX principles, and visual direction
- Be deeply hands-on: Design core product flows, dashboards, and interactions
- Produce high-quality UX, UI, and interaction design — not just concepts
- Iterate quickly alongside engineering as things get built and shipped
- Stay close to users: Conduct lightweight user research: interviews, usability testing, and observation
- Validate ideas early with customers and partners
- Turn real-world feedback into design improvements
- Build the design foundation: Establish design systems, components, and patterns that scale with the product
- Document decisions and principles to create consistency without bureaucracy
- Raise the bar for product quality across the company
- Partner tightly with product and engineering: Shape product direction through design thinking, not just execution
- Help prioritize what matters most for usability and adoption
- Be pragmatic about tradeoffs while protecting the user experience
Requirements
- 5+ years of product design experience
- Former founding designer, first designer, or early design hire strongly preferred
- Proven ability to design complex, data-rich, or workflow-heavy products
- Strong visual, UX, and interaction design skills — with a portfolio to prove it
- Comfortable shipping imperfect things, learning, and iterating fast
Benefits
- Competitive pay based on the market and where you’re located
- Flexible setup (contract or full-time), high trust, high expectations
- Founding-level ownership over product design
- Direct influence on how the product looks, feels, and works
- Tight collaboration with founders and early customers
- Opportunity to build and lead the design function as the company scales
Key Skills
About Reflow
Reflow gives operations teams real-time visibility into how work actually flows, so they can identify what to optimize and automate what matters. It shows leaders where work slows down across teams and systems and what's driving cost and friction. Teams can get up and running in a day and start seeing where work breaks or drifts, without a heavy setup process. From there, Reflow surfaces the highest-impact opportunities for optimization and automation, so prioritization isn't guesswork. As changes roll out, teams can track whether they reduced cost, improved speed and quality, or lowered risk, and measure ROI over time.
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