
Senior Product Designer and Researcher, FME
Safe Software 🇨🇦 Canada
The role involves contributing across the full design lifecycle, from discovery and problem framing through iterative design, while executing end-to-end design work for FME features, producing artifacts like user flows, wireframes, and high-fidelity specifications. Additionally, the person will execute and drive user research activities, delivering actionable insights and providing research mentorship to the team.
Responsibilities
- Collaborate with product managers and developers to define problems, explore solutions, communicate design rationale, and make informed trade-offs
- Own end-to-end design work for features or workflows within the FME products producing a range of design artifacts
- Apply sound judgment to balance speed, quality, and depth, knowing when to iterate quickly and when deeper exploration is needed
- Execute and drive user research activities
- Identify opportunities where research is needed
- Recommend the appropriate research methodology to support research goals
- Scope, plan, and conduct research studies
- Deliver impactful and actionable insights that drive product decisions, inform design iterations, and uncover product opportunities
- Provide research mentorship to the team and cross-discipline partners
- Contribute to shared design systems, patterns, and standards
Requirements
- Experience designing digital products as part of a cross-functional product team
- Demonstrated ability to own design problems from discovery through delivery
- Strong foundation in human-centred and inclusive design practices
- Experience designing and conducting research for complex workflows, systems, or data-rich interfaces
- Ability to communicate design decisions and research insights clearly to technical and non-technical partners
- Comfort working with ambiguity and evolving requirements
- Typically 3 to 6 years of product or UX design experience, or equivalent practical experience
- Hands-on experience leveraging a variety of research methods (usability testing, semi-structured interviews, questionnaires), including mixed methods (qual/quant)
Benefits
- Competitive compensation and benefits package
- Opportunity to work on a complex and challenging product
- Collaborative and dynamic work environment
- Professional development and growth opportunities
- Flexible work arrangements and remote work options
- Access to cutting-edge technologies and tools
- Recognition and reward for outstanding performance
Key Skills
About Safe Software
Over 20,000 organizations around the world use FME in industries like AEC, government, utilities, and transportation to maximize the value of their data. Founded in 1993, Safe is headquartered in Surrey, BC with over 200 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow.
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