Principal UX Designer, North American Stores Design
Amazon 🇺🇸 Seattle, Washington, United States of America
The Principal UX Designer will lead design on complex customer problems across strategic initiatives, including premium/luxury experiences and new AI-driven features, while representing the design organization in executive meetings. Key duties involve analyzing customer problems, advocating for design quality, developing use cases, creating detailed design artifacts, and partnering with development teams for execution.
Responsibilities
- Analyze customer problems and design delightful solutions that meet measurable business goals
- Be a strong design advocate across the entire North American Stores Design team and a bar raiser for quality of work
- Work across design verticals to standardize and educate others on design systems and visual languages
- Work closely with product teams to develop use cases and high-level requirements
- Quickly and thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors
- Create user-centered designs by considering market analysis, customer feedback, site metrics, and usability findings
- Develop and maintain detailed user-interface specifications
- Present design work to the user experience team, product team, and project stakeholders for review and feedback
- Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces
Requirements
- 10+ years of design experience
- Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
- Experience in life cycle design projects from design strategy through execution
- Strong e-commerce background, ideally from big-box retail digital divisions or modern consumer-facing platforms with high standards for visual design and UI
Benefits
- Medical, dental, vision, prescription, life and disability insurance
- 401(k) matching
- Paid time off
- Parental leave
- Comprehensive benefits including health insurance, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
Key Skills
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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