Product Designer (Experienced)
Assembled đşđ¸ New York, New York, United States of America
The role involves creating, refining, and iterating on significant new products and features for AI-backed support and support operations, collaborating closely with product managers and engineers. Responsibilities also include mentoring other designers, deeply understanding user needs through research, stewarding the product experience, and improving visual and interaction design standards.
Responsibilities
- Create, refine, and iterate on significant new products and features for AI-backed support and support operations
- Mentor other designers
- Deeply understand our users
- Be the steward of our product experience
- Improve our visual and interaction design
Requirements
- 5+ years experience in B2B software design
- Experience in complex domains
- Ability to take ideas from many different people and distill them down into useful primitives
- Zero to one mindset
- Ability to iterate quickly in a collaborative environment
Key Skills
About Assembled
Industry leaders like Etsy, Robinhood, and Stripe trust Assembled to provide customer-facing AI agents and workforce planning at scale. We automatically resolve millions of interactions through chat, email, and phone while optimizing staffing for hundreds of thousands of support professionals. Our mission is to elevate customer support through AI-powered software that makes life easier for customers and employees.
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