Principal, UX Designer – AI Shopping
Walmart 🇺🇸 San Bruno, CA 94066, United States of America
The role involves designing best-in-class AI shopping experiences with a high bar for craft, clarity, and usability, shaping agentic shopping journeys across discovery, decision-making, and purchase phases. This includes designing experiences spanning Walmart-owned surfaces and third-party AI platforms while balancing user needs, business goals, and technical constraints.
Responsibilities
- Designing best-in-class AI shopping experiences
- Shaping agentic shopping journeys where AI proactively assists customers
- Partnering closely with product managers, engineers, data scientists, and UXR
- Rapidly prototyping, testing, and iterating on concepts in a fast-paced environment
Requirements
- Mastery across a wide spectrum of design disciplines
- Strong craft and dedication to efficient, high-quality execution
- Ability to clearly communicate and negotiate complex, AI-driven flows
- Strategic mindset with ability to envision future states with north star experiences
Benefits
- Competitive pay and performance-based bonus awards
- Health benefits including medical, vision and dental coverage
- Financial benefits including 401(k), stock purchase and company-paid life insurance
- Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting
Key Skills
About Walmart
More than 60 years ago, Sam Walton opened the first Walmart in Rogers, Arkansas. Today, we’re a people-led, tech-powered omnichannel retailer dedicated to helping people save money and live better all around the world. Our 2.1 million associates are the engine behind what we do — serving customers and members in communities spanning 19 countries, in stores and clubs, online and through a supply chain built for speed and scale. We’re committed to creating clear pathways for associates to learn, grow and advance. Whether you’re starting your first job or bringing years of experience, you’ll find room to grow, learn new skills and build a career with purpose. We’re proud to invest in our people and foster a culture grounded in respect, integrity, service and striving for excellence. Recognized as a Fortune 100 Best Companies to Work For® (2025) and Great Place To Work®-Certified™ , we’re proud of what we’re building together.
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