IT Product Designer
Ford Remote (🇺🇸 Dearborn, Michigan, United States of America)
The role involves owning the end-to-end UI design process, translating complex operational requirements into high-fidelity, functional designs for internal order fulfillment tools. This includes partnering with engineers and product managers, championing iterative development, and ensuring seamless developer handoff and design system consistency.
Responsibilities
- Partner closely with software engineers, product managers, and a diverse range of stakeholders to deeply understand technical constraints, user stories, and complex workflows inherent in internal fulfillment systems
- Own the design process from concept to implementation, creating detailed wireframes, user flows, interactive prototypes, and high-fidelity mockups that simplify data-heavy tasks and complex interactions
- Champion a culture of rapid iteration and continuous improvement, incorporating feedback from Product Owners, internal stakeholders, and user research to ensure designs meet critical operational needs and deliver exceptional user value
- Prepare clear, comprehensive, and well-documented design specifications and assets for engineering teams
- Provide proactive support throughout the implementation phase to guarantee visual and functional accuracy, maintaining design integrity
- Actively contribute to and evolve the broader Ford design system and internal design libraries, ensuring consistency, scalability, and reusability across multiple internal products
- Provide design leadership and mentorship to other designers within cross-functional groups, fostering their growth as UX practitioners and contributing to a collaborative and inclusive culture within the larger Digital team
- Champion user-centered design principles for areas of focus, balancing user needs with critical business objectives and technical feasibility
- Ensure a consistent approach, integrity in usability, and accessibility across all design efforts involving multiple product units
- Engage in project planning and scoping activities, aligning design initiatives with business needs and identifying new design opportunities to set teams up for success
- Concept, design, test, launch, and continuously refine new products and services through a systems-thinking approach, addressing both known and emergent user needs
- Support design efforts for a data-driven "test & learn" program, integrating analytics and insights to inform design decisions and measure impact
- Proactively collaborate with stakeholders to identify pain points and develop innovative solutions that enhance the user experience and operational efficiency
Requirements
- Bachelor's degree in a design-related field (e.g., User Experience Design, Human-Computer Interaction, Interaction Design, Graphic Design) OR 5+ years of extensive experience in digital product design (UI/UX)
- 5+ years of demonstrable experience in UI design, delivering projects from definition through execution and refinement
- Master's degree in User Experience Design, Human-Computer Interaction, or a related field (e.g., Sociology, Anthropology, Psychology, Human Factors)
- Expert-level proficiency with Figma (or similar design tools) for wireframing, prototyping, and high-fidelity mockups
- Strong understanding and practical application of Interaction Design, Service Design, Design Excellence, and Information Architecture principles
- Proven ability to build consensus, influence stakeholders, and work effectively within dynamic cross-functional teams of designers, product managers, and engineers
- Exceptional communication skills, with the ability to articulate design rationale, build relationships, and proactively engage with team members and leadership
- Demonstrated ability to communicate the value of product features, identify trade-offs, and deliver high-quality digital products that meet user and business needs
- A strong portfolio showcasing impactful UI design work across a variety of complex digital products or platforms
- Ability to thrive in a remote and dynamic working environment, earning trust, maintaining positive relationships, and contributing to an inclusive culture
Benefits
- Immediate medical, dental, and prescription drug coverage
- Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Vehicle discount program for employees and family members, and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time
Key Skills
About Ford
We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us. Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day. Privacy Policy: https://www.ford.com/help/privacy/
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