Associate UX Director / Lead Product Designer

Responsibilities include leading the creation of design artifacts like personas, journey maps, wireframes, and interactive prototypes while managing the project team to mentor junior creatives and elevate deliverable quality. The role also requires presenting design concepts clearly to clients and internal teams, providing constructive feedback, and performing competitive assessments.

Responsibilities

• Leading the creation of personas, customer journey maps, wireframes, responsive visual designs, and interactive prototypes that follow interaction design and usability best practices
• Managing the project team to nurture junior creatives, develop their talents, and elevate the overall quality of the client deliverables
• Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner
• Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs
• Giving insightful and constructive feedback on the design of the experience, including interactions, information architecture, content, layout, and overall alignment with goals and brand
• Performing competitive assessments and providing innovative alternatives, as well as researching and understanding design and technology trends

Requirements

• 8+ years of professional experience, ideally in a design consultancy or digital agency
• 4-year degree in design, HCI, or similar preferred
• Demonstrated ability to juggle multiple projects simultaneously, while successfully delivering against scope and budget
• Experience with multiple domains of human-centered design including user and market research, product and experience strategy, information architecture, experience design, content strategy, and customer insight
• Proven written, verbal, conceptual, and visual communication skills
• Proficiency in designing developer-ready visual assets and UI components in Figma
• Proficiency with Illustrator, Photoshop, and InDesign, as well as PowerPoint

Benefits

• Generous PTO
• Health coverage
• Disability insurance
• Paid family leave
• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health – A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families
• Carrot Fertility – Inclusive fertility and family-forming coverage for all paths to parenthood
• Fringe – A company paid stipend program for personalized lifestyle benefits
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

Key Skills