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Senior UX Researcher, Weavers UX and Design

Woven By Toyota 🇯🇵 Tokyo, Japan

Onsite $100,000 - $150,000 Full-time Senior

The researcher will plan and conduct qualitative and quantitative studies for product and service development in Woven City, delivering actionable insights to stakeholders that directly influence design and strategic decision-making. They will also evangelize user research, partner with cross-functional teams, and take ownership of complex research projects while providing guidance to team members.

Responsibilities

  • Design & Execute Research – Plan and conduct qualitative and quantitative studies for product and service development in Woven City
  • Innovate Methods – Develop creative, mixed-method approaches by combining methodologies, leveraging UX tech, and collaborating with research vendors
  • Deliver Actionable Insights –Deliver actionable insights to stakeholders that directly influence design, development, and strategic decision-making
  • Evangelize User Research – Partner with UX, product, and engineering teams to advocate for user needs, and strengthen a user-centered culture across Woven City
  • Own & Improve Processes – Take ownership of complex research projects, automate and streamline operations, and adapt methods to constraints while ensuring quality output
  • Communication and Mentoring – Participate in cross-functional discussions and provide guidance to team members and managers

Requirements

  • Minimum Seven years of experience working as a UX Researcher/Marketing researcher or equivalent role
  • Bachelor’s degree in Psychology, Human Factors, Robotics, Human Computer Interaction, business planning, marketing or a related field
  • Experience working on multiple projects simultaneously related to digital/physical products in an agile process
  • Comfortable working in a flexible working environment akin to a startup
  • English: Business Level Japanese: Business level (JLPT 1 or equivalent level)
  • Willing to travel, including internationally

Benefits

  • Competitive Salary - Based on experience
  • Work Hours - Flexible working time
  • Paid Holiday - 20 days per year (prorated)
  • Sick Leave - 6 days per year (prorated)
  • Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
  • Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
  • Housing Allowance
  • Retirement Benefits
  • Rental Cars Support
  • In-house Training Program (software study/language study)

Key Skills

User research Qualitative and quantitative research methods UX design Agile development Communication Collaboration Problem-solving Data analysis Statistical analysis Japanese language English language Design thinking Human-centered design User experience User interface User testing Surveys Interviews Focus groups Usability testing Wireframing Prototyping Design systems

About Woven By Toyota

Woven by Toyota exists to accelerate Toyota’s once-in-a-century transformation from a car company into a mobility company. Rooted in a legacy of reinvention, we carry forward a singular founding principle: to innovate for the benefit of others. Today, we are driving this transformation from two vantage points: redefining how vehicles are built, experienced, and connected to the world to realize a true software-defined vehicle, and reimagining how people, goods, information, and energy move and interact in society to empower individuals from all walks of life. Through these two lenses, we combine bold innovation with real-world execution, bridging the gap between present and future to help Toyota evolve its business and its role in society.

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