Senior UX Designer, AI Conversation
Blink Ux 🇺🇸 Bellevue, Washington, United States of America
The role involves designing end-to-end conversational flows for AI systems like chatbots and virtual assistants, translating requirements into structured dialogue models, and developing brand-aligned conversational content. Responsibilities also include collaborating with cross-functional teams and iterating designs based on usability testing and analytics.
Responsibilities
- Design end-to-end conversational flows for chatbots, virtual assistants, and AI-powered support systems
- Translate business requirements and user needs into structured dialogue models and interaction patterns
- Develop clear, concise, and brand-aligned conversational content
- Collaborate cross-functionally with Product Managers, Engineers, and Researchers to deliver high-quality solutions
- Create wireflows, conversation maps, and prototypes to communicate design intent
- Apply usability testing insights and performance analytics to iterate and improve experiences
- Ensure accessibility, inclusivity, and compliance standards are met in conversational interfaces
Requirements
- 5–8+ years of experience in UX design, content design, or conversational design
- Experience for conversational experiences for generative or agentic AI
- Strong understanding of human-centered design and UX best practices
- Experience working in agile, cross-functional product teams
- Portfolio demonstrating conversation flows, UX writing, or AI interaction design
- Prompt design experience
- Familiarity with conversation analytics and optimization techniques
Benefits
- Diversity and Inclusion
- Equal Employment Opportunity (EEO) employer
- Comprehensive benefits package
- Health insurance
- Retirement savings plans
- Generous paid time off
Key Skills
About Blink Ux
Blink UX is a product design consulting firm that partners with ambitious companies to turn insight into action—creating breakthrough products and experiences through strategy, research, and design. Blink has more two decades of experience partnering with global industry leaders, including Amazon, NASA,JPMorganChase, Qualcomm, Google, Blue Cross Blue Shield, and more.
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