Servicenow logo

Principal Product Designer, Moveworks

Servicenow 🇺🇸 Mountain View, California, United States of America

Onsite $221,200 - $387,100 Full-time Senior

The Principal Product Designer will lead the end-to-end design vision for Agent Studio, a unified workspace for building, testing, and deploying AI agents across enterprise systems, while also shaping how both technical and non-technical users interact with these complex workflows. This role involves driving large, cross-functional initiatives, defining UX strategy in the Agentic AI space, and developing scalable design patterns and principles.

Responsibilities

  • Lead the end-to-end design of Agent Studio, a unified workspace where developers and teams build AI agents, design logic, test workflows, and create integrations across enterprise domains
  • Shape how both technical and non-technical users build, test, and deploy agentic AI workflows across complex enterprise systems
  • Turn highly complex concepts—automation, integrations, orchestration, and AI behavior—into intuitive, scalable product experiences
  • Drive large, cross-functional initiatives, partnering with product and engineering to influence product strategy and long-term platform direction

Requirements

  • 10+ years of relevant design experience with strong first principle thinking
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Strong bias towards practical and elegant designs rooted in deep understanding in machine learning and fast evolving technology landscape
  • Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives

Benefits

  • Base pay of $221,200 - $387,100
  • Equity (when applicable)
  • Variable/incentive compensation
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP, matching donations, a flexible time away plan and family leave programs

Key Skills

AI design Agentic AI Machine learning Product design User experience design UX strategy Design thinking Systems thinking Cross-functional collaboration Communication Leadership Mentorship Design tools such as Figma, Sketch, Adobe XD Programming languages such as JavaScript, Python Cloud-based platforms such as ServiceNow

About Servicenow

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

BEFORE YOU APPLY

Make sure your resume makes it through AI screening
Most resumes get filtered by AI before a human sees them.

Scan your resume

Upload your resume

Never miss similar opportunities 🔔

Get notified when new product design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.