Mobile UX Designer — 100% Remote (TOR, ON)

The designer will create intuitive and high-performing mobile customer applications for iOS and Android, ensuring alignment with desktop experiences and prioritizing mobile-first strategies across digital channels. Responsibilities include collaborating on research, translating insights into user-centered solutions, producing design artifacts like wireframes and prototypes, and participating in user testing sessions.

Responsibilities

• Design intuitive and high-performing mobile customer applications, applying native iOS and Android design patterns while ensuring alignment with broader desktop experiences and business objectives
• Prioritize mobile-first design strategies that integrate seamlessly across digital channels
• Collaborate upstream with cross-functional partners to support research, discovery, and design exploration initiatives
• Translate insights into user-centered design solutions that enhance digital retirement experiences
• Produce design artifacts including user flows, wireframes, prototypes, and interaction designs with strong attention to navigation, gestures, touch targets, and adherence to established design systems
• Participate in user testing sessions to validate, refine, and iterate on proposed solutions
• Work closely with service designers, experience strategists, content designers, and product stakeholders in an agile environment
• Contribute to solving complex design challenges that improve user satisfaction and deliver measurable business value
• Continuously stay current with evolving mobile technologies, emerging trends, and industry best practices in digital experience design

Requirements

• Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or equivalent training and practical experience
• 3 years of professional product design experience within cross-functional digital teams
• Proven expertise in native mobile application design for iOS and Android platforms
• Strong understanding of user experience principles, usability standards, and mobile interaction patterns
• Demonstrated experience managing the end-to-end digital product design process from concept development and prototyping through detailed execution
• Proficiency in Figma and Adobe Creative Suite
• Experience designing within and contributing to established design systems
• Familiarity with agile project management methodologies and collaboration platforms is considered an asset
• Strong communication skills with the ability to articulate design concepts clearly to diverse stakeholders
• Bilingualism in English and French to collaborate effectively at a national level
• Portfolio demonstrating design process, problem-solving approach, craftsmanship, and measurable outcomes is required

Benefits

• 9-month contract with the potential for permanent employment
• Full-time position: 37.50 hours per week
• Weekday schedule from 9 am to 5 pm
• Enjoy the flexibility of remote work

Key Skills