Jpmorgan Chase & Co. logo

UX Designer, Vice President

Jpmorgan Chase & Co. 🇺🇸 Columbus, Ohio, United States of America

Onsite $150,000 - $200,000 Full-time Senior

Develop and execute design and research strategies for complex projects, ensuring alignment with business objectives and user needs across multiple product areas. Lead end-to-end design initiatives by diagramming service flows, designing wireframes, and prototyping interactions for key touchpoints.

Responsibilities

  • Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas
  • Diagrams service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain
  • Drive the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion
  • Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
  • Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels

Requirements

  • 5+ years of experience or equivalent expertise in user experience design or similar roles
  • Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes
  • Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions
  • Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making
  • Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience

Benefits

  • Competitive total rewards package including base salary determined based on the role, experience, skill set and location
  • Commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
  • Comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more

Key Skills

User experience design Inclusive design Accessibility guidelines Visual representations of user journeys Storyboarding Wireframes Prototypes Client-side technologies APIs Microservices Technology stack Design leadership Managerial experience Service Design techniques User journey mapping Service blueprinting Usability Testing Heuristic Analysis Cross-functional collaboration Mentoring Communication Data analysis Market trends User research Data insights Product development Customer-centric solutions

About Jpmorgan Chase & Co.

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

BEFORE YOU APPLY

Make sure your resume makes it through AI screening
Most resumes get filtered by AI before a human sees them.

Scan your resume

Upload your resume

Never miss similar opportunities 🔔

Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.