Senior Product Designer - Core Products
Franconnect, Llc 🇺🇸 Herndon, Virginia, United States of America
The role involves designing features and workflows for complex, data-rich B2B SaaS products, partnering with Product Managers to create intuitive UX solutions, and contributing to the design system. Responsibilities also include conducting research using product analytics and collaborating with Engineering teams to deliver high-quality designs.
Responsibilities
- Design features and workflows for complex, data-rich B2B SaaS products
- Partner with Product Managers to translate requirements into intuitive UX solutions
- Contribute to improving consistency across products by applying shared patterns and standards
- Support the evolution of the design system through contributions and feedback
- Conduct research using product analytics (e.g., Pendo) and customer feedback
- Collaborate with Engineering teams, including offshore partners in India, to deliver high-quality designs
- Present design work and rationale to product leadership and customers
Requirements
- 5-8 years of product design experience
- B2B SaaS experience is required
- Experience designing complex workflows or operations-focused software
- Portfolio demonstrating strong UX fundamentals and problem-solving skills
- Ability to work independently with guidance and feedback from senior designers
- Strong communication and collaboration skills
- Experience working with offshore engineering teams in India is a major plus
- Comfortable navigating ambiguity, demonstrating a positive approach to change with the ability to adapt and remain effective in evolving environments
Benefits
- Opportunity to work with a leading franchise and multi-unit management software provider
- Collaborative and dynamic work environment
- Professional growth and development opportunities
- Competitive compensation and benefits package
Key Skills
About Franconnect, Llc
FranConnect is the leading franchise management software provider. For nearly twenty years, the FranConnect platform has served as the Sales, Operations, and Marketing backbone for over 1500 brands and multi-location businesses worldwide. Nine of the Franchise Times Top 10 Fastest Growing franchise businesses rely on FranConnect to drive growth, improve profitability, and streamline operational performance. FranConnect customers span all sizes, growth phases, and industries and they grow 44% faster on average than the broader franchising market. Backed by private-equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global operations in Australia, Canada, Colombia, India and the US. For more information on FranConnect, visit www.franconnect.com.
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