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Senior UX Researcher

Fivetran 🇺🇸 Oakland, California, United States of America

Hybrid $174,391 - $217,989 Full-time Senior

The Senior UX Researcher will plan, manage, and execute user research programs across focused product areas, collaborating with design, product, and analytics to align projects with stakeholder and user needs. They will also guide teams on research methodology, synthesize learnings from past research and data, and lead ideation sessions to inform product development.

Responsibilities

  • Plan, manage, and execute user research programs across focused product areas
  • Collaborate with design, product, and analytics to build research projects that align with stakeholder needs
  • Guide product and design on research methodology, question framing, and best practices
  • Identify emerging customer and user needs to support the development of new products
  • Synthesize learnings from past research and analytics data to determine compelling stories and lead ideation sessions

Requirements

  • Strong experience with mixed-methods qualitative and quantitative research
  • A strong portfolio featuring examples of work, research philosophy, and outcomes
  • Entrepreneurial and self-motivated with a bias toward action
  • Ability to craft engaging presentations with compelling stories
  • Strong desire to learn about users and how products impact their success

Benefits

  • 100% employer-paid medical insurance
  • Generous paid time-off policy
  • Professional development and training opportunities
  • Company virtual happy hours and team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform

Key Skills

UX research User research Qualitative research Quantitative research Mixed-methods research Research methodology Question framing Data analysis Storytelling Presentation Collaboration Communication User-centered design Design thinking

About Fivetran

Fivetran, the global leader in data movement, helps customers use their data to power everything from AI applications and ML models, to predictive analytics and operational workloads. The Fivetran platform reliably and securely centralizes data from hundreds of SaaS applications and databases into any cloud destination – whether deployed on-premises, in the cloud or in a hybrid environment. Thousands of global brands, including Autodesk, Condé Nast, JetBlue and Morgan Stanley, trust Fivetran to move their most valuable data assets to fuel analytics, drive operational efficiencies and power innovation.

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