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Manager - Personal Financial Services (UX Writer)

Hlb 🇲🇾 Kuala Lumpur, Malaysia

Full-time

The role involves crafting, editing, and proofreading all in-product copy, including UI text, error states, and notifications, while collaborating closely with product designers to ensure seamless integration of copy and design.

Responsibilities

  • Craft and refine copy for products, including UI text, microcopy, instructional messages, error states, and notifications
  • Collaborate with designers to shape the user experience from the ground up
  • Establish and maintain voice and tone guidelines for products
  • Conduct user research to test and validate copy
  • Influence product decisions with user-centered design principles
  • Work with cross-functional teams to align on product goals and timelines

Requirements

  • Strong writing and editing skills
  • Ability to collaborate with designers and cross-functional teams
  • Understanding of user experience and user-centered design principles
  • Familiarity with design tools and methodologies
  • Strong communication and presentation skills

Benefits

  • Opportunity to work with a leading financial institution in Malaysia
  • Comprehensive benefits and compensation package

Key Skills

Writing Editing User experience User-centered design Design thinking Collaboration Communication Presentation Copywriting Content strategy UX writing

About Hlb

Hong Leong Bank Berhad is one of the leading financial services organisations in Malaysia. With a heritage of more than 100 years, it provides comprehensive financial services covering consumer banking, business banking and trade finance, treasury, branch and transaction banking, wealth management, private banking and Islamic financial services. Its merger with EON Bank Group in 2011 has further embedded its position as a core banking franchise with an expanded distribution network of more than 300 branches across the country. With a proven track record in value creation and a highly recognised brand, Hong Leong Bank has also been extending its footprint in the region, with branches in Singapore and Hong Kong and wholly owned subsidiaries in Vietnam and Cambodia. In China, the Bank has a 20% shareholding in Bank of Chengdu Co., Ltd., Sichuan and a consumer finance joint venture. Hong Leong Bank is a subsidiary of Hong Leong Financial Group Berhad, the financial services arm of

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