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Lead UI Designer - AI & IA

Global Relay 🇨🇦 Vancouver, British Columbia, Canada

Onsite $110,000 - $130,000 Full-time Senior

The Lead UI Designer will own the visual and interaction design for key product areas across information archiving and artificial intelligence platforms, collaborating closely with cross-functional teams in an agile environment. Responsibilities include leading design execution from discovery to delivery, setting craft direction, mentoring designers, and ensuring design system adoption and quality sign-off.

Responsibilities

  • Lead, in collaboration with UX Designers, the design execution of key initiatives from discovery through delivery
  • Work directly in the details—user flows, UI artifacts, interaction models, prototypes, and final design specifications
  • Collaborate with product, UX Designers and engineering to define goals, scope, priorities, and success metrics
  • Collaborate tightly with cross-functional teams to build alignment and advocate for user-centred decisions across Product, Engineering, Subject Matter Experts, and Stakeholders
  • Produce clear, implementation-ready documentation that articulates design rationale, decisions, and process

Requirements

  • 10+ years of experience in UI and visual design for web, desktop, and mobile applications
  • 2+ years of experience leading designers or design direction, guiding projects, and managing stakeholder expectations
  • Proven track record delivering large-scale, world-class digital products and mature design systems across responsive web and native platforms
  • Experience in an Enterprise business environment and Agile
  • Deep expertise in design systems, including component libraries, design tokens, scalable UI frameworks, and system governance

Benefits

  • Comprehensive extended health benefits program, including virtual healthcare and a wellness allowance
  • Annual allotted vacation days, which increase based on tenure
  • Paid sick days, maternity/parental enhancement program, bonus, and an RRSP contribution matching program
  • Subsidized meal program, courtesy of our talented in-house culinary team

Key Skills

UI design Visual design Interaction design Design systems Component libraries Design tokens Scalable UI frameworks System governance Agile Figma Adobe Creative Suite User research User testing Prototyping Wireframing Design thinking User-centered design Cross-functional collaboration Leadership Mentorship Communication Time management Problem-solving

About Global Relay

Global Relay is a leading provider of end-to-end compliance solutions for the global financial sector and other highly regulated industries. Founded in 1999, Global Relay delivers services to over 20,000 customers in 90 countries, including 22 of the top 25 banks. From the Global Relay App for compliant communications, through to intelligent archiving, superior data connectors, and proactive surveillance, Global Relay’s integrated compliance solutions enable regulated organizations to meet collaboration, privacy, and security requirements.

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